Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 54 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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No wifi in Cardiff Cathays (CF24 4AD)

I have been trying to contact virgin media support as I have had no wifi for the last 2 days and my mobile data is about to run out. This is no joke! The automated voice message keeps saying that they are trying to fix the issue in my area but doesn’...

Why can’t I get virgin broadband

Hi, I am trying to get virgin services but when I talk to someone in a call centre they tell me I am not on the new line system so they can’t process orders. I live in a major town where my next door neighbours have virgin and where access to the und...

wifi not working in room

hello, i am trying to run a scan of my flat to prove that the wifi doesn't work so that I can get a booster. However, I can't even run a test of the wifi on the Virgin Media app because when I go into my room, I lose the wifi and the app tells me I n...

ama23 by Joining in
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  • 0 kudos

Very helpful engineer

I have struggled to get Virgin to send out an engineer to assess my broadband problems for a while. But finally this week I managed to get an appointment for an engineer to come to my property to fix my ongoing intermittent broadband issues. An engin...

m31br0wn by Tuning in
  • 1 replies
  • 1 kudos

Superhub 3 solid red light

My superhub 3 seems to be stuck on a solid red light (which in researching seems to be an over heating error) Have done the necessary reboots etc its in a very ventilated area and standing up. It's causing intermittent connection drops.Any Help?Tia

wifi dropout, network disappearing

I am getting regular disconnection from my hub 3 via wi-fi on multiple devices several times per day. Sometimes the network will completely disappear for a few seconds on the available networks list and when I connect to it I will get "connected, no ...

Wifi dropping on superhub3

This has been an issue for a few months. It just drops the WiFi on all devices for a minute or two, no indication on the lights of a problem . Then reconnects. I've noticed this mainly in the evening sometimes it happens 3 or 4 times before it can re...

KevC1980 by On our wavelength
  • 3 replies
  • 0 kudos