UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
I have been trying to contact virgin media support as I have had no wifi for the last 2 days and my mobile data is about to run out. This is no joke! The automated voice message keeps saying that they are trying to fix the issue in my area but doesn’...
Wireless boosters not working can you do any thing apart from unplug them ? [MOD EDIT: Subject title changed for clarity]
Hi, I am trying to get virgin services but when I talk to someone in a call centre they tell me I am not on the new line system so they can’t process orders. I live in a major town where my next door neighbours have virgin and where access to the und...
hello, i am trying to run a scan of my flat to prove that the wifi doesn't work so that I can get a booster. However, I can't even run a test of the wifi on the Virgin Media app because when I go into my room, I lose the wifi and the app tells me I n...
I have struggled to get Virgin to send out an engineer to assess my broadband problems for a while. But finally this week I managed to get an appointment for an engineer to come to my property to fix my ongoing intermittent broadband issues. An engin...
Hi all I've rebooted my hub 3.0 but still getting no rf signal detected Any ideas ??Cheers Daniel
My superhub 3 seems to be stuck on a solid red light (which in researching seems to be an over heating error) Have done the necessary reboots etc its in a very ventilated area and standing up. It's causing intermittent connection drops.Any Help?Tia
I am getting regular disconnection from my hub 3 via wi-fi on multiple devices several times per day. Sometimes the network will completely disappear for a few seconds on the available networks list and when I connect to it I will get "connected, no ...
This has been an issue for a few months. It just drops the WiFi on all devices for a minute or two, no indication on the lights of a problem . Then reconnects. I've noticed this mainly in the evening sometimes it happens 3 or 4 times before it can re...
Hi. I am trying to change my websafe settings but I get an error message that says my settings cannot be saved at this time.
