Poor idle latency and upload speed
I am pretty sure something isnt right with my connection (see last few days)
Monday
Tuesday
Wednesday
Thursday
Today
SpeedTest
Any ideas? Looks like I need an engineer vist.
Forum Discussion
6 Replies
My router is also randomly disconnecting as I seem to be suffering dropped packets
Check for local faults on 0800 561 0061
Are you in router mode or modem mode?
Your speed test for load latency is interesting looks as if a router is doing BWM at load
I’m in router mode
- Molly_T
Forum Team
Hi qvx91977 👋 Welcome back to the community forum! Thanks for posting.
Sorry to hear these concerns about your connection. It looks like you are already in a PM with one of my colleagues from your posts on another thread 👉 https://community.virginmedia.com/discussions/Wireless/my-latency/5634662/replies/5640181 who is offering support.
Hopefully they can help get to the bottom of this for you. 🤞 Thanks for your patience in the meantime! 🌞
We've had intermittent issues in ML5 area as well to the point our internet went down altogether, but changing to Google DNS brought the internet back up so I'm reckoning VM's DNS servers (which have never been the best tbf) are having issues again. On the matter of latency, DNS shouldn't really have an intermittent effect because once a connection is made DNS doesn't usually affect the connection itself but anythings worth a try. Change your DNS settings to 8.8.8.8 and 8.8.4.4. respectively.
