anthony1981
2 days agoSettling in
Cancelled engineer visit and lying about the service
So my broadband has been out since yesterday, the Hub3 is showing the WiFi light on green and the status bar flashing green.
I arranged an engineer. Got an email just now saying they've cancelled the engineer because it's a fault in the area, then an email to say it should be working now - and it isn't. And now I have to wait longer for an engineer.
Thanks for lying to me Virgin.