POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Can’t seem to order Wi-Fi pods. I have 2 rooms that internet is very poor 3mbps & 4mbps. Contacted vm told can’t order over phone but to use connect app but can’t find where to order them on there so please can someone give me the answer.
I recently received a wifi pod and it works brilliantly. Curious how it works tho. I have a hub 5, 1gig and using the 5Ghz instead of 2.4Ghz. My 5Ghz has now disappeared and had to connect all my devices to the 2.4Ghz. I'm still getting the 5Ghz spee...
Good AfternoonCan some one help me please I recently downgraded my account. I am now on 500mg volt package instead 1Tg Volt package. Customer service have sent me a new wifi pod.I installed as per the instructions and it doesn't work it just has the ...
Hi,I have looked at previous posts regarding this & tried the fixes but the orange light is still there.I have been using the WiFi fine without issue, is this normal for it to continue to work without the light being a constant white?Thanks Lewis
Does the Virgin Media WiFi Hub 5 has an option to disable Wi-Fi at night or within a certain time?
Honestly what is the problem with this wifi!? I switched from sky to virgin because of the so called good speed. My hub is getting all the speed it should be, but the wifi to all of our devices is getting hardly anything! I’m constantly being moaned ...
We have 2 pods but still the WiFi keeps dropping out & disconnecting….this last week it’s happening every day…. My son works from home and it is just ridiculous nowIve tried restarting and resetting the hub, its taking so long to reconnect
Hi,I have had an email and now a physical letter from Virgin stating that I have a device on my home network that may have a potential Open DNS resolver vulnerability.I have read the other threads on this forum and the help at the link provided by Vi...
WhatsApp won’t work on Wi-Fi but everything else is perfect: have tried everything an still says connecting once onto my Wi-Fi. Anyone any help?
I have tried absolutely everything and nothing seems to work.We had an Internet outage on 23rd March and it hasn't worked since then, the website and connect app seem to be useless as there are no clear instructions on what to do, I removed the boost...
