Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Max number of devices

Hi,is there a limit Rob how many devices can be active through the hub 5? Got a 1gb link but am having problems getting all the household devices connected at the same time.

Robbeau by Joining in
  • 5 replies
  • 0 kudos

poor signal strength

Hello, can someone tell me please, why when i check my services on virgin media it says they can't find any faults, but i need to reboot my hub which i have done, then its says i have 4 items that have poor signal strength, why would i have poor sign...

jayjayj by Tuning in
  • 6 replies
  • 0 kudos

Resolved! Wifi keeps dropping out every 15 minutes.

My wifi has finally been stable the last 2-3 weeks after months of trying to get it to behave, but now after waking up this morning, all day it's been lasting 10-15 minutes, and then randomly dying until another restart is performed. When it's been r...

DylanK01 by On our wavelength
  • 14 replies
  • 0 kudos

Hub 4 not working after power cut off

Our Hub 4 was switched off at the wall for about 6 hours. Now it's been switched back on it won't reconnect. We've tried the simple reset but to no avail.Any ideas?Thanks in advance 

Katriff by Joining in
  • 5 replies
  • 0 kudos

Random Internet drops on new Hub 5

Hello!  I've recently started a new contract with Virgin Media and I was sent a Hub 5.  I was pleased to get what I assume is the newest hub, however, I've encountered a random, recurring problem which seems to be affecting a few people in this forum...

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Resolved! WiFi Pods

Hi, I have received 2 WiFi Pods but I'm having trouble fitting them into a double socket if there's already something plugged in. It says not to plug them into extension leads. Any suggestions?

Network conflict

I have recently received and installed a wifi POD but it says it has network settings conflict with my hub 5.  Both have same SSID but different passwords for some reason.  App tells me to select one but then says error “contact tech support” I have ...

Wardy4 by Joining in
  • 4 replies
  • 0 kudos

Wifi pod not connecting

Hello,Just received my first WiFi pod and it will not connect after multiple attempts to run the setup through the connect app. Just keeps timing out and then gives the option to 'try again'. Have rebooted the hub. Even tried a connection with the po...

Hub 3 modem mode

Morning everyone, I wonder if anyone can help me .I have a hub 3 , 350 mb package , I'm running 20 + wireless devices and about 10 wired .(cameras , alarm , smart plugs etc)And I keep losing all Internet (wired and wireless) regularly ,I've read that...

mtfcboy by Joining in
  • 3 replies
  • 0 kudos

Wi-Fi pods

Hello just had broadband installed and the engineers both said it needs pods to reach the office . they said they don’t carry them and to order online please can someone tell me where as when I try on chat no one answers many thanks 

Cowshat by Tuning in
  • 8 replies
  • 0 kudos