UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi, I spent 20 minutes on the phone with virgin support earlier trying to explain this issue in which they attempted to treat this as a network monitoring problem. They wanted to monitor my connection for 30 minutes, then for me to power down my devi...
I've had the Hub 5 on a 1gbit contract for a few months now. It's been rock-solid. There's an attenuator attached (which was carried over from the Hub 4).Software version LG-RDK_4.6.24-2206.7This happened on Monday morning. I completely reset the hub...
Hi all. I got a WiFi booster and it's started going fro. White flashes to green flashes during the day. Is that normal and what can I do to fix if necessary
Hi,I have had a solid red light on my Hub 3 for several hours now, however the wifi is still working. Have spent hours on the phone to technical support and found them to be supremely unhelpful. I have tried unplugging at the mains, unplugging the ca...
I am sonfrustrated and fed up with having no Internet or intermittent connection for so long, I've forgotten how long! Calling the company to eslive these issues, adding a booster has not helped at all. I really want to leave... I can't now access zo...
Your phone lines say no issues in the WF12 area,your site says this: so which is it? Because I can’t go on net flix or use my phone WiFi, can’t do anything. sad that having issues already and I’ve not even been with your for a month yet.
Hi There, I'm looking for some support, as this takes way too long.I had my router replaced twice, every engineer was tweaking power levels back and forth saying that they a right. All connectors and filters replaced. Recently (December 21st) I had n...
I urgently need some help getting back on line. From about 8am yesterday my e mail went down, router showed just red light and now although green light on...my ssid has disappeared as option on all devices. Second day of lost pay. Salisbury U.K. area...
First time posting here so apologies if I get something wrong-basically my hub 4 started to flash red around midnight and despite following the online guides nothing seems to be helping- restarting/making sure all the cables are plugged in etc. I’ve ...
Got my hub 3 setup in modem mode. Connected to google nest wifi router. The issue is it keeps dropping speed to between 80 and 95mbps. I have 350 on volt so normally it’s over 500. I’ve got 2 nest routers one as a router the other set as a point and ...
