Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 54 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Red light on hub 3

Hi, I spent 20 minutes on the phone with virgin support earlier trying to explain this issue in which they attempted to treat this as a network monitoring problem. They wanted to monitor my connection for 30 minutes, then for me to power down my devi...

Jack0_P by Tuning in
  • 7 replies
  • 0 kudos

Wifi booster

Hi all. I got a WiFi booster and it's started going fro. White flashes to green flashes during the day. Is that normal and what can I do to fix if necessary 

Benj8204 by Joining in
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  • 0 kudos

Red Light on Hub 3

Hi,I have had a solid red light on my Hub 3 for several hours now, however the wifi is still working. Have spent hours on the phone to technical support and found them to be supremely unhelpful. I have tried unplugging at the mains, unplugging the ca...

MT18 by Joining in
  • 9 replies
  • 0 kudos

Internet issues

I am sonfrustrated and fed up with having no Internet or intermittent connection for so long, I've forgotten how long! Calling the company to eslive these issues, adding a booster has not helped at all. I really want to leave... I can't now access zo...

Alley by Joining in
  • 2 replies
  • 0 kudos

Resolved! No WiFi

Your phone lines say no issues in the WF12 area,your site says this: so which is it? Because I can’t go on net flix or use my phone WiFi, can’t do anything. sad that having issues already and I’ve not even been with your for a month yet. 

CarlaG by Tuning in
  • 6 replies
  • 0 kudos

T3 and T4 problem over 2 years now...

Hi There, I'm looking for some support, as this takes way too long.I had my router replaced twice, every engineer was tweaking power levels back and forth saying that they a right. All connectors and filters replaced. Recently (December 21st) I had n...

axel4ever by On our wavelength
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  • 0 kudos

Outage - Salisbury

I urgently need some help getting back on line. From about 8am yesterday my e mail went down, router showed just red light and now although green light ssid has disappeared as option on all devices. Second day of lost pay. Salisbury U.K. area...

Chalky3 by Just joined
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  • 0 kudos

Red flashing light on hub 4

First time posting here so apologies if I get something wrong-basically my hub 4 started to flash red around midnight and despite following the online guides nothing seems to be helping- restarting/making sure all the cables are plugged in etc. I’ve ...

Lulu96x by Just joined
  • 2 replies
  • 1 kudos

Router speed in modem

Got my hub 3 setup in modem mode. Connected to google nest wifi router. The issue is it keeps dropping speed to between 80 and 95mbps. I have 350 on volt so normally it’s over 500. I’ve got 2 nest routers one as a router the other set as a point and ...

ML23 by Joining in
  • 4 replies
  • 0 kudos