Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
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  • 0 replies
  • 59 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
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  • 17 replies
  • 42 kudos

Residential address displaying as business

I have recently moved into a flat but it will only allow me to get business internet as I believe this flat was recently converted from offices.i tried calling the sales team but did not get any help unfortunately..  thanks 

Rysgn by Joining in
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  • 2 replies
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For The Last Three Days....

At about 6pm, the internet fails and when it returns after about ten minutes the wifi doesn't work, probably requiring a reboot of the router..Any chance someone can check this out? Hub 3 with Virgin Cable, S)30 postcode

Hub5 not working with my works Cisco AnyConnect

HiI have a hub5 which works great with all my personal devices.  However, it is very temperamental with my works system especially Cisco AnyConnect.  It can take multiple tries to log in and then often disconnects after a few minutes.Does anyone know...

Gwildman by Joining in
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Resolved! Connect app pausing issues

Paused my son’s PlayStations the other day. Pausing said failed and came up with an error. Turns out it did pause it but is showing both of them as active. When I try to pause them again it fails with an error. So I am stuck with 2 PlayStations that ...

Wifi Pods not ordered

Hi I'm hoping someone can help me out here. I recently contacted the VM team via WhatsApp to try and fix my wifi issues and was told they would order me a wifi pod to help with it but I've never received any confirmation to say that they have been or...

gjtervit by Joining in
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Resolved! Temporary broadband outage/Upstream stuck at 16 QAM

I have noticed that from 28th of November the quality of my broadband has significantly dropped.  While download looks as usual at 500 (Mbps)  the upload has been dropping to 1-8 (Mbps) and occasionally but only for short moments going back to 52 (Mb...

Julraven by Joining in
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  • 7 replies
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How to request Hub5?

I'm currently on Hub4 and have heard that 1gb users are given Hub5. I've also heard the Hub5 has a better WiFi signal compared to the hub4 which will hopefully help as my WiFi keeps dropping from the Tivo boxes which then i have to restart to get the...

spikyash by On our wavelength
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  • 5 replies
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Bad network keep getting slow internet

02-12-2023 11:13:47noticeUS profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;02-12-2023 11:08:43noticeUS profile assignment change. US Cha...

Alexd75 by Joining in
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