UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hello all,Hoping someone has had a similar experience and may be able to shed some light on something which is currently perplexing me...I am currently using the Hub 3 on a 100Mbps plan. As the title suggests, I have separated my 2.4GHz & 5GHz freque...
Hi I have the same problem, has been on for months, router is not overly warm and is kept in a cool place. It is not in modem mode, I have contacted customer services only to be told “it’s stuck doing an update and it’ll clear within 24 hours” that w...
Can anyone help me please. I’ve had major intermittent issues since joining Virgin. Numerous phone calls and still issues. Internet intermittently drops out of devices (but not at the same time) - so one can be working and not another device right ne...
Normally get 110 megs download but since they said that they have fixed a problem in the area I'm only getting 39 megs !!!
Hi allFor two days, I've been battling this issue after many weeks of strange behaviour, I have finally tried to sit down and troubleshoot and I'm now at the point where I'm genuinely of the belief that there is either a hardware failure, or more lik...
My Hub light has stayed red for a few days now, tried the advised troubleshooting like powering off etc. but still shows red light straight away on start up. Internet is fine and Hub isn’t hot. I’m assuming this needs replaced?
The other week I was promised a wifi pod because it is bad in the living room .I can understand short supplies but can anyone help get me one
I have a steady red light have tried turning router off but then found it difficult to reconnect and still have red light.
I've been waiting for the self installation and never came also not heard from them since Gave back details too Waited in all day and no one delivered it, no contact or emails just the 1 confirmed on day it would arrive and thats it literally Wha...
In the past few weeks we've had COMEX2000 & OPENREACH working in my town.Since Tuesday the 11th when they were working in my street, the broadband connection to my apartment block and a number of other residents in the street have had connection issu...
