POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I have two older Lattitude latops. Working ok with Hub 3. When I got Hub4 I needed to jump through hoops to get them to connect, deleting all sorts of network and bluetooth drivers before installing a new (old) set of drivers, but got there. Both als...
I thought I would post this it may help others. Just had the 1gig service installed yesterday, got to say the installer was brand new and went the extra mile for me regarding hooking the connection up, mind you I seen him OK..all that aside.Tidied u...
Hi all, How can I order a Wi-Fi pod? Speed of 10Mbps stood outside of my office with no signal in it!TIA
I have a WiFi Pod to install for my Hub 3, but I can't get it to connect to the hub, even when plugged in within the same room as the hub - just keeps cycling through flashing green and blue lights. If I plug the pod into the Hub via Ethernet cable ...
We are on Volt M350 Fibre Broadband and get really good speeds most of the time. We don't use the wifi on the hub (we have disabled it), instead we have a tp-link Deco S4 mesh wifi system that makes sure we get great coverage throughout the house. Ho...
My Hub 3 remains with a solid red light even after rebooting, moving the location, leaving it off to cool overnight. Leaving me with an intermittent internet connection. In the network logs I'm getting critical errors and warnings (T3 & T4)I have it ...
Hi everyone, since I got the new Hub 5 I can't access Netflix, I get an error code: NW-2-5.Has anyone any ideas?
Hi silly question but are virgins connections water proof? I mean the cable from the cabinet to the cable that joins up with the cable that enters the house?Reason is that every time it rains the upstream qam drops from 64 to 16qam on one particular ...
Hi all,I’ve been on the Gig1 plan for a while now. Have been on the Hub 4 and ended up buying a dedicated router (TP Link Archer GX90 (w, 2.5 Eth port) due to the atrocious Wi-Fi on the Hub 4. I recently managed to convince Virgin to give me the Hub5...
After year long issues with wifi Virgin finally changed the Hub from 3 to 5Wifi working better than before BUT I have a large number of devices attached and whilst I can change the wifi password to that used previously any change to the SSID has most...
