Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

SH5 2.4/5GHz issue

So we have a SH5 and two pods - so modem set to optimization which you have to have with pods.Heres the issue:  Usually, but not always some devices (mainly Amazon Firestics) opt to pick a slow 2.4GHz connection from the SH5/pods rather than the 5/6G...

ozsat by Superstar
  • 4 replies
  • 0 kudos

Router has red light

My virgin WiFi router has a solid red light showing, I have reset the router, done the pin hole reset and checked all the wires are connected correctly but the light will not disappear. Please help

Resolved! WiFi Pods not showing in connect app or connecting

Hello, we were we were having all kinds of problems with the Wi-Fi. Virgin replaced the hub 3 with a new one, and since then the two Wi-Fi pods, we had no longer show in the connect app, or connect to the hub. I rang technical support and all they su...

fernbank by Tuning in
  • 5 replies
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Wifi pods

Having been unable to get the virgin media app to work properly to order a Wi-Fi pod for our Wi-Fi dead zones I reverted as per virgin instructions to their telephone number. 0800 064 3850   After 45 minutes no one at the other end was even able to f...

sgt1 by Tuning in
  • 1 replies
  • 0 kudos

2.4Ghz - Updated issues

Hello all,I have an unusual problem I need assistance with. I've been with virgin media for 2-3 years without issue. Last week they made changes to improve he upload speed. Since then some older devices have not been able to connect to my wifi. These...

Constant red light on hub

HiOur virgin media hub is showing a constant red light. It has been reset but is still showing the red light.The broadband is working fine and there are no connection issues.any ideas?thanks

several devices not connecting to Hub 4

Since we have had the HUB 4 we have lost the ability to connect several devices that all worked on the previous hub. The Firestick, HP Printer and now the Samsung TV have all stopped being able to connect to the hub. I have reset, forgotten, updated ...

Internet Dropping out

Happened a few months ago the same thing but worse, just today have had been having the same issue any staff can dm me to help me out? 


Free Wi-Fi boosters

I have scanned my home and found that sons rooms have less than 20mb download speed. I have a hub 3. Can snot d advise how I request a Wi-Fi booster? Thanks

Jbmorgan by Joining in
  • 2 replies
  • 0 kudos