Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hub 4 not detected by VM Connect
When I was unable to login to hub 4, I was advised to reset. That worked and I can now login. However, the VM Connect app will not now detect the hub!
Re: Unrecognised devices on Connect app
Did you get anywhere this? I'm in the same boat.
"critical" Network Log Errors
Hello hope everyone had a great New Years,was wondering if anyone could help me, I recently upgraded to the 1gig broadband package with the new Hub 5 router but I've been having some internet troubles, I've logged into the routers web page and I can'...
To move my virgin media wall socketfrom living room to other bedroom
Hi Team, I need to move my virgin media wall socket from living room to a bedroom (where I work). Could you please let me know if that is possible ?Currently my WiFi signal is not reaching to the room where I work. For that, am using LAN cable, but t...
Resolved! My VPN keeps having to reconnect -
I work from home and the VPN for my work keeps telling me it has to reconnect. I find that I can't access some of the sites I need through work, as the connection is taking too long.I had my router replaced on 8 November and all seemed fine, though t...
Hub 5 and Ideal Halo heating controls
Since being "upgraded" to the Hub 5 my Ideal Halo heating devices have not worked. After weeks of trying to get help from Ideal, they eventually responded asking this ...please can you check the following.DHCP server access is active to allow for an ...
Resolved! Another solid red light post. Hub3
Sorry to add another post as I can see this has been discussed many times before. However I am at my wits end with trying to get VM to acknowledge and rectify my issue so posting here seems to be the only way to proceed. Over the last 3 months my Hub...
Intermittent internet outage
Repetitive Internet outage. NG15 6SX. Hucknall, Nottingham.Services are claimed to be ok, using the online service checker. - yet numerous people in the local area, are having outages, over the last 48 hours. Can't get any further information from vi...
Router - WiFi not working
Hi. I think my router needs replacing as I keep having to re boot it in order for wi fi to work. I have had my current one a long time. Please advise. regards Helen [MOD EDIT: Subject title changed for clarity]
Timeouts to licence validation server
Having a peculiar issue. I run in modem mode usually, but for the sake of testing am currently in router mode and have the device connected directly to a port. I have disabled the Hub 5's firewall for the sake of testing.I run software that checks ev...
