POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
My router has a permanent red light, i have gone through all the steps to clear it but its still there. Looks like it may need changing. Any advice guys
I'm looking at a bit of electrical work at home, and it may be convenient to route a bit of mains AC cable immediately adjacent to the data cable that feeds in to the Virgin Media Hub.Does anyone know if this is likely to cause interference or other ...
No Internet since avmbout half 1 this morning. Tried reset, hard reset, spoke to CS on the phone who say that everything is showing online yet I can not get a connection in the house at all... no ring alarm, no smart TV, no VM streaming, no phone...H...
HelloFor several weeks now I have had a solid red power light. Everything is working although the Wi-Fi does keep kicking off the iPads from the network on a regular basis. I have followed all the help procedures. Unplugged everything, checked all...
My virgin media hub 5 went down yesterday at 1am and is still not working l down all the resets it's white on the hub but it's not finding the ip address it' keeps happening all the time we must have had 3 engineers out they get it working when they ...
Hi all!For the last few weeks and a few days after we got a new router our connection has been dropping a few times a day and then coming back on after a minute.it’s been reported there are issues in our area but it’s been nearly 2 months and every w...
Hi Guys,5G was working fine, then boom today. Nada. Restarts dont work either.I can change settings for 2.5G but the 5G is greyed out and its not even broadcasting anymore!Cant see how to fix it. Its like its no longer supporting 5G Its 100% configur...
Based on the previous post, I found that the connection is to Ethernet, but not to Wi-Fi. But our home doesn’t connect to Ethernet. We are using the Wi-Fi connection only.
Popped on here to look for info arranging to relocate my router on Tuesday 12/09/23 . Found the number and the options to choose on the call and got booked in for 0800-1300, Today 15/09/23. Engineer arrived at 0815 and left all sorted at 0930. Left t...
Can anyone help with the issue i am having.i have been getting constant internet drops since the beginning of August. and the wife works from home so is really affected when it drops out.i have been on the service status page and gone through all the...
