POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
In the last few days all laptops \ PCs stopped connecting to my hub 5 upstairs and in my home office. TP Link extenders 550 and 580 also stopped working and will not reconnect to the hub, even after hard reset (They go through the motions and find th...
have had router problems for a few days, router has been rebooted several times. I just logged onto the router to chek devices and i see an unknown device listed, as an oethernet connection - I don't have anything connected via ethernet so what is it...
Had a solid red light in our WiFi Box for a few days - connection ok but keeps going off for a few seconds- have re-booted the Box and checked all the wires but it's still red! Any help please
Hi, i have little coverage in my house so i got virgin media wifi boosters ( the ones that look like the hub 5 but smaller) but when i turn them on, it wont find the wifi. I dont want to enable smart wifi as i find it annoying how ill be getting 500 ...
When I try to turn on Child Safe I get the message sorry the changes you made were not saved please try again. Any ideas?
Lasts year I raised a complaint about the greatly reduced wifi signal I now (don't) receive - all investigations as to the cause came to zero and I objected to paying for a lesser service than when i first signed up.I was offered a pod to see if it m...
For the last week, ironically since BRSK have been kicking around my area. Dudley I am getting faster uploads than down. I am getting on average on a wired conneciton whether it be in router or modem mode to my Draytek Switch on average around 35 - 8...
Hi guys!Recently upgraded from my hub 3, M125 package to the hub 5 Gig 1 service. I’ve noticed the speed I’m getting on my firestick with my VPN on (NordVPN) is around a tenth of the speed with the VPN switched off. I’m getting around 300ish with VPN...
VM ref last engineering visit to my property it was agreed that a new Hub would not be necessary given the remediation of faults - a new cable to the property and replacement of a connection / termination box (apology I can’t recall the name) inside ...
I’ve been a Virgin Media customer for almost 10 years now and still have the same Broadband Hub that came with my package - as of late it’s really struggling to keep all our devices connected. I’m constantly having to reboot the Hub just to kick it ...
