Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 36407 Views
  • 0 replies
  • 59 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 32187 Views
  • 17 replies
  • 42 kudos

Bought a new router and it hasn't arrived

I bought the Gig1 Fibre Broadband and have been waiting for the router to arrive. The order date was for the 6th of March and I took a holiday from work so I could get my package and install it. It never showed up and I haven't heard a thing from Vir...

HannahT by Joining in
  • 390 Views
  • 2 replies
  • 0 kudos

Resolved! Hub 5x faulty Ethernet port

I’ve just had Virgin Media installed. I’m in a nexfibre area and am getting the full 1.1 Gbps up/down to the Hub. I have a 2.5 Gb network card and am using the 10 Gb port on the Hub 5x. However I believe the 10 Gb port is faulty as it returns very sp...

Hub 3 Green Light flashing at bottom, won’t connect

Hiya, the bottom green light of my Hub 3 is continuously flashing but I can’t connect to the internet. This has been going on for about 2 hours now and turning on/off hasn’t worked. I’ve checked all the cables are securely plugged in and no issues th...

Hub 5 - Periodically losing LAN

Over the last year my wired connection has been failing on the Hub 5.The wired connection will just sit at "unidentified network". No amount of reboots or reconnections will fix it.The only way I have found to resolve this is a factory reset, It then...

Hub 3 red light

Our Hub 3 has a solid red light. We have switched it off and left it as per online instructions still has a red light. I contacted customer service who said it’s ok despite your website saying it’s a fault with the router. I asked for a replacement h...

Wags2519 by Joining in
  • 344 Views
  • 3 replies
  • 0 kudos

Hub5 & black pod

Hi allWhat will happen if you connect a hub5 to black pod with ethernet cable. Will it enable pairing or will it go bang. Although tempted, have not tried it yet. As you may have guessed VM cannot for some reason pair my hub5 with black pod. Am waiti...

Grumps70 by On our wavelength
  • 548 Views
  • 8 replies
  • 0 kudos

Resolved! Ordering Wi-Fi pods

I have the old VM Boosters but I have run the speed test via the Connect App and have two black spots in my flat (< 2Mbps). The App and advice says I can get the new Wifi pods free, but I cannot find anywhere on the App where there is an option to or...

Ucameron by Tuning in
  • 3146 Views
  • 17 replies
  • 1 kudos

mystified

Hi All,I just moved and got the same wi fi but now i can't get much web content. I very rarely watch a porn film with my wife but now all of them say cannot connect or server can't establish secure connection or some such. It also happened when i sea...

expating by Tuning in
  • 267 Views
  • 1 replies
  • 0 kudos

In need of 2.4ghz

Many moons ago VM Hub had dual frequency.  I think mine now only has a 5ghz.  I seem to recall that this could be altered/added by manually online when you entered an IP address into your search bar. I've entered the IP address on various devices but...

RemFan by On our wavelength
  • 407 Views
  • 5 replies
  • 0 kudos

2 engineer visits and still issues

I have had 2 engineers come and check why my internet keeps dropping, packet loss and lots of errors. The first time he added a 6db attenuator, second engineer changed the box on the wall and the metal box inside (still had telewest) and changed the ...

cfreeman by Joining in
  • 563 Views
  • 6 replies
  • 0 kudos