Recent DiscussionsHub5 2.4g cameras and sockets not working So within the last 7 days my wifi cameras and also my smart plugs have all stopped working which previously have been working fine for ages which are all 2.4g. Is this due to virgin upgrading someth...Ref: connect app Is there another way to pause devices on hub as the connect app just keeps causing problems with changing settings on hub 4. Thank you Red light on router permanently on Hi - my router has started misbehaving today and now displays a permanent red light. I am still getting broadband but my download speed has reduced to almost half normal speed. I have tried all of th...Too Many Disconnections! Back again, in desperation! I've been having problems for months, but in the last few weeks it has become progressively worse. After an engineer visit new Hub 5 and (apparently!) a new connection at...No internet and intermittent internet since 13 November Since 13 November I have had either no internet or intermittent internet. First outage on 13 November following a storm resulted in 3 new hubs, 3 ONU boxes, 5 engineers to confirm a network issue. In...Remote Reboot/Restart of Hub Hi, I'm away from home currently but need to Reboot/Restart my Router. I don't see anyway of executing this personally, so can someone from VM Support carry it out. Please Note: I do NOT want a RES...Rebooted hub high ping and buffering Hi, Moved router from top shelf to bottom shelve of cabinet, rebooted as had to feed in the cables but since rebooting, experiencing high pings and some buffering, are you able to check everything i...Connection dropping intermittingly Good afternoon! For about a week now I've noticed that my internet connection drops for around 5-10s every 20-60 minutes, sometimes multiple times over a 5 minute period and I have no idea why. I am...2.4g wifi keeps dropping off As per title. Have a hub5, and has been working OK up until a few weeks ago, when the 2.4g signal dissapeared. 5g was still connected, but 2.4g was showing as connected, even though the 2 pc's and...Hub 5 (6months old or so) 2.4gHz WiFi stops My recent (2025) Hub works fine for lengthy periods, then the 2.4gHz wifi stops. Power-cycle the hub and it works normally again. I've seen other users on here with the identical issue, so I know I'...
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