POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi there,My Hub 3 is showing a solid red power light. The modem doesn't feel hot at all, as is the suggested problem.We've tried switching it on and off again, as well as resetting it. Nothing has worked so far...
My external brown box cover blew away in the last storm and now wiring is exposed to the elements. How do I get a new one? I have tried calling for 40 mins plus, but the automated system does not allow you to report this kind of fault or indeed speak...
Late in 2023 I was upgraded to the Hub5 with 1GB speed. Ever since then I am having regular internet disconnects, sometimes 3-4 times per hour. These usually last for around 15 seconds but are really annoying. The hub error message is below, is an...
My Outside Brown Box cover has disappeared. Who and how do I contact to get this replaced ?
Double post - please remove
My hub is flashing green and has no Internet connection. All was fine less than 12 hours ago and Virgin Media says there aren't any issues in my area, with the current weather I'd say the likelihood of there being an issue is pretty strong. App just...
Hi - seeing others post about it here, I've got regular timing sync problems, started in the last month and now a (more than) daily occurrence. I did have an engineer booked this week, but was told 'there's a problem in the area so your engineer is ...
I am introducing a managed switch which has PoE and non-PoE RJ45 ports so that I can distribute fixed and wireless access points in my house, and further into my garage and summer house.My questions are:What is the DHCP range for my VM router. I need...
Soo frustrated. Where to start....I rang and agreed to a Volt mega bundle 2 weeks ago. On closer inspection I realised I had 2 contracts, 1 with Virgin for TV & Broadband and 1 with o2. The sim arrived the next day (even though I didn't need or want ...
Hi,Along with the Connect app not working, I now cannot access the router settings via the browser. I’m connected via LAN cable to the hub 4 itself. I’ve tried a 60 second reset, with the same results. Nearly all of the time, it times out/loads indef...
