Recent DiscussionsFaulty router Having problems on and off the last few days. Can get Internet on the pc most time but my home plugs and mesh repeaters aren't getting any Internet. Reset the router numerous time and all other devic...Red light on hub 3 Hi, I've got solid red light on hub 3. Have tried all the troubleshooting - reset, cool down, check cable. Pls can you arrange replacement/ engineer to attend. Thanks Extreme packet loss yet again... Already had this issue this year in October and its come back right in time for Christmas and New Year. Whatever fix they did lasted a little over 2 months so im starting to become a bit annoyed abou...Wi-Fi Settings I have been given a (battery) video doorbell, but have been unable to connect it to my wi-fi. I've checked the settings on the doorbell and it says that it works on a 2.4Ghz router signal. My Virgi...2.4g wifi keeps dropping off As per title. Have a hub5, and has been working OK up until a few weeks ago, when the 2.4g signal dissapeared. 5g was still connected, but 2.4g was showing as connected, even though the 2 pc's and...EPH Gateway compatiblity I have an EPH gateway used for controlling my heating via WiFi, and have used it for 3 years without issue. About 3 months ago it started dropping off the internet and after 3 or 4 visits the enginee...Hub won't reconnect after powering off Having had slow connections and regular drop-offs, 2 weeks ago, I followed VM instructions to reboot my Hub 4 by powering it off, leaving for 30 secs, checking all connections, then powering back on....Intermittent broadband, latency issues, packet loss Hello. I have been with virgin broadband for about 8 months now and I have had nothing but an intermittent service. It is beyond frustrating as I have sky stream and suffer from streaming issues all ...No Internet to tv & TiVo box Every evening my internet to two televisions won’t connect although the internet test says 229.81mbps & I have internet on phone/tablet. Why? Power level and errors So, my Internet in my eyes been fine, I haven't noticed any dips or stuff, only when using remote play had a bit of lag. But anyway, after looking at something I had no idea what was, I finally co...
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