UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
I put it on this group as dont know what one to put it in Basically i dont like virgin medias internet but i like there tv service i want to change to a different internet provider but i dont know how that will effect my tv service as i dont want to ...
Hi, I ordered a ONU power supply so have no broadband in a new property. I have been sent a hub power supply. This is useless
Hello, my devices are now randomly not connecting to WiFi when I try and connect it says there is no i.p address? I have also tried resetting the hub but it's still saying the same thing?!
Please help. All of my smart devices have suddenly stopped responding via alexa although they work from their individual apps.It appears to be a WiFi issue as trying to reconnect them to the network they are not picking up the WiFi. Previously my 2...
Hi, wonder if anyone can offer advice. Ovet the last few months the wifi connection is constantly dropping out. I contacted Virgin media who said they would monitor. Later I got an email saying that they could not resolve the problem and I was free t...
Hi,I am having issue since received the 2nd WiFi Pod(everything worked fine until 2nd pod was connected).Now, when logged to the app I can see this: When click on the Hub 5 or the pod icon with exclamation mark icon I can see this: When I click Cont...
I am autistic and unable to speak on the telephone. I have my increased data from O2 as described in the Volt offer, but I am unable to find details on how to apply for WiFi Pods from Virgin Media. We do have WiFi black spots throughout our home.
Received pre contract but nothing else and install date is here but not heard anything what is happeningwith my order
I have an annexe/summer house building at the bottom of the garden.The house WiFi signal isn’t strong enough to reach the summer house for appliances to work adequately.I don’t want to be running cables from the original hub to the bottom of the gard...
Hi, does anybody know the best way to resolve the issue with connecting 2.4ghz devices to the WiFi on the hub 4. Since upgrading from the 3 we have noticed that only 5ghz wifi devices connect to the wifi
