Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Wi-Fi keeps disconnecting

I keep losing WiFi randomly throughout the day. It’ll disconnect my devices and the WiFi signal light on the hub flashes for a while before reconnecting. I’ve reset the hub as per advice from the connect app. It’s still happens. Any advice appreciate...

Mark1871 by Dialled in
  • 6 replies
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Zero upload but only on 1 PC

Just upgraded to VM 1Gig from 20Mbs Sky.  All is good except my desktop PC (Windows 10)On Sky the download speed would be about 20Mbs and the upload about 10.On connecting to the VM Hub (5x on FTTP) my upload is zero. It's only this PC though. Every ...

2 gig

I’ve received an email today apparently from Virgin MediaO2 stating that Gig2 will be available for customers that are currently on any Virgin Media Broadband package. However, when I enquired with Customer Service via telephone they were not aware o...

Pod burned out

My White Pod which has been working fine stopped working and massively overheated. I cannot find a route on the website to order a replacement - is the a Virgin staff member who can point me the right direction?

Weak wifi for months!

Virgin has agreed and an engineer has said a wire needs fixing - still waiting!!!!!!!How do I get Virgin to sort this out ASAP!and to get compensation for the months of very weak Wifi, that i have had to go to a friend to use their Wifi on occasion. 

MG16 by Joining in
  • 6 replies
  • 0 kudos

Resolved! Hub 3.0 Ethernet not working / intermittent

All 4 ethernet sockets on my HUB are not working... rarely connects to the internet...  WIFI is perfectly fine. I called the virgin customer and did all the ABC, restart, unplug, plug in back, and reset for 60 sec through the pinhole. checked all 4 c...

ISEFY by Tuning in
  • 4 replies
  • 0 kudos

Dead WiFi

My Router has failed so I cannot get WiFi at all. The modem is still functioning so cabled connection is OK.Trying to contact VirginMedia is impossible. Go to the contact us page and go round in circles trying to find a way of actually making contact...

GrumpyPa by On our wavelength
  • 2 replies
  • 0 kudos