Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub 5 connection problems with my 3 WI Fi Pods

I have just upgraded to VM Hub 5 and although the hub works fine, the 3 existing wi fi pods I have wont connect with the Hub 5.  I have tried all the "fixes" on the forums - Re boot, re-location, WPS ets and none of these work.I now understand VM hav...

Does VM supply all house with OFNL?

Hiya, I just moved into a new build and found a OFNL hub in my home. I can see VM is one of the ISP showing in OFNL webpage. But I couldn't search my address in VM, I called to sales team and they said cannot supply services to my address as well. Ju...

gorgorl by Tuning in
  • 10 replies
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Delayed install & no complaint response

HelloI am now 3 months + in waiting for my install with 6 moved dates. This is due to lack of pre work being completed.Multiple calls to be fobbed off or cut off. Told repeatedly they can’t tell me as dealt with by contractor. Can’t speak to complain...

Tech Visit Scheduling Issue

I might as well post this here because it's as good a place as any.Recently one of the VM forum staff booked a tech visit to try to resolve an issue I've been having. I was due to be working on the East Coast of the US and the appointment was made fo...


Resolved! Website being blocked?

Hi there,We're a new social media platform that has performed a soft launch and from doing so we've discovered that a number of our users utilising Virgin Media are being blocked from accessing our site.  This is obviously a concern for a new platfor...

ADSOC by Just browsing
  • 7 replies
  • 0 kudos

Broadband Lost Service

I have no service on my broadband, and the My VM app says there's an issue being looked into. I want to register my loss of service, in case there's automatic compensation available, but tapping the Register Loss of Service button at the bottom just ...

Iry-Hor by Joining in
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Issues with the 5x hub, anyone else had this?

Hey all, recently joined VM when they became available in the area (been stuck on slow broadband here so jumped at the chance).We have the 5x hub, things have been fine with it till last week, the Internet now drops near constantly, the light on the ...

1 mbs

I have been trying to get a pod for one of my rooms, Download speeds rage from 1128 to 370 in most rooms except the one I have issues with it is 12Uploads range from 112 to 102 except the above room it is 1 App says everything is great even though T...

Rogs20 by Joining in
  • 1 replies
  • 0 kudos