Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
packet loss
I've been getting packet loss for 5-6 months and i have had 2-3 engineers come round to have a look at it and yet nothing has fixed my issue. I have tried different Ethernet cables and different Powerline Adapters (TP-Link av1000) yes still get the s...
Ordering pod
When i subscribed to Vigin inhad impression and promises that bad wifi will be in the past now and if i need extra Pid it will be very easy to order... soon I realised it was not the case, broadband very poor even 2 steps in same room makes it freez...
Hub 6 - Wifi Pods Compatibility
We have recently upgraded to the Virgin Media Hub 6 and had a few Wifi pods throughout the house Model No. PP01-VM. Are these compatible with Hub 6 or are different ones now needed? Thanks
Random mix of devices don't connect to internet wired or wireless
A month or 2 ago I started to see some of my devices lose internet connection, sometimes just for an hour, sometimes a few hours. It's been happening 2 or 3 times per week. The latest occurrence was on Wed this week, about 5pm and it's still happenin...
Resolved! No internet no landline no tv channels
HelloOur Virgin router has been flashing green since last night. We have a Hub 3, the WiFi light is green (not flashing) and the power light is flashing green. No other lights are illuminated. As a result, we have no broadband, no TV channels and no ...
HUB 5 ISSUES
Hi There I am hoping somebody can help me. My Hub 5 has been pretty much faultless for the last 8 months. Really happy with it. That is until this past week. I'm unable to watch catch up or live tv shows via my Amazon fire stick. My xbox series X (co...
Intermittent Drops Before and After Receiving New Hub 3
Hey all,Got a new hub as it was (seemingly) turning on and off -- got a refurb hub delivered (very quickly, which was impressive) and issue remains. Don't want to call an engineer out for an issue I can't replicate. Service status shows no issue in a...
Resolved! Hub 4
Cannot get my VM Connect App to find my Hub 4.
Best way to connect Hub5 to TP Link AX5400
Hi, I’ve bought the TP Link AX5400 and planning on using that as my router. My Hub 5 is in my office and so will the TP Link Router which I want to connect to my gaming PC which is also in my office. I’m also getting the Deco S4 so I can connect my T...
Changing package
I'm looking to change my current package as I have things I no longer use. I currently have Mixit TV, Virgin TV 360 box, Telephone Line Rental, Voicemail, Weekend Chatter, and M500 Fibre Broadband.I don't use any of these aside from the M500 Fibre, a...
