POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi, I have a TP-LINK Deco M4 home network system connected to my existing Hub3, with the Hub set in modem mode. What impact does this have on the set up instructions for my new Hub 5? (My first attempt to install the Hub 5 met with "Connected but no ...
I needed to factory reset the router a few weeks ago as our phone lines didn't make outbound calls after receiving the internet adpator and after factory resetting the router was stuck in an update loop for 2-3 hours and seems to have resolved it sel...
Hub 5 WiFi is no better than hub 3 what am.i paying for I pay all this money and the wifi service is disgracefuldon't tell me it where the router is etc as its not signal strength it the wifi randomly disconnecting this means we cannot game on the wi...
Please get somebody competent to just comb through every reference and page forwarding customers to the Virgin Connect App to order wifi pods. The Connect App will just continuously spam you for positive reviews even if you click unhappy, that aside ...
I recently read a quote on a forum which said (summarsied) that if my home network runs from an ISP provided router in which no 'demilitarised' zone has been defined or port forwarding is not enabled, then no firewall is necessary on the PCs with a w...
So i used 2 be with talktalk abd played on my xbox one and never had a problem and used to get 0 ping now 10 witch is fine and recently i switch to virin due to the cost of living prices and have gotten 200 to 500 ping on games and its only in my roo...
How do you get free wifi pods as part of volt benefits
I have been having issues with my internet service since the 22nd December. It is constantly flashing either red or green. I can sometimes log into my hub settings and have provided a screenshot. I can not get any information on the up and downstrea...
Hi all, What’s the deal with modem mode on the hub 5x, is it available or not? My install is due in March and I triple checked with support that I could use my own router, which they confirmed I could in modem mode. However, it appears that they were...
Hi Virgin media,My internet connection keeps dropping out every 26mins. I have check my internet speed and connection using the online check my virgin media service status. Every time it runs a check it tells me my hub needs resetting. I have done th...
