Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Virgin media disabled my WiFi bandwidth can I connect a router? Only LAN works.
Since installing the new hub 5 as a replacement from the hub 4 I’ve been totally blocked from the wireless connection from virgin media’s side as they’ve disabled both 2.4 and 5ghz. Even the engineer couldn’t re enable it as it was constantly turnin...
Red light showing constantly on hub
Dear Virgin Media. Red light on hub constantly, having to restart or reset more often as broadband drops. Searching on this issue suggests overheating, though my hub was a at same location for many years. Does this hub need replacing? PS I did try ...
Vm connect app
My vm connect app is all wrong my phone is a samsung z flip 6 and it showing up as a Motorola and it telling me I've got 4 tv boxes connect to it and i only have 2 one in my bedroom and the other one in the living room
Wayleave - Why are the pre-install team not proactive ?
Virgin Media began services in my area last year so when my Sky contract was ending I looked at my options. VM could provide just what I wanted at a price which Sky could not match so I decided to sign up.My initial installation date of 2nd August wa...
Wifi keeps disconnecting when downloading at high speeds
So, just got a new router installed with wifi 6, the speeds are amazing, but whenever i have a download speed above 50mb/s the connection to my pc cuts out. ive tried everything on my own device to stop this from happening and have ran out of ideas, ...
Virgin Media Hub light is always red
HiMy Virgin Media hub light is always red even though I have reset it numerous time. It has been light this for a while now. My internet has been ok most of the time even when the light is red, although occasionally the wifi may drop every now and t...
WiFi pod fan suddenly loud, hot to touch
Hello,We have had two wifi pods for a couple of years now with no problems. However one of them has started to make a loud buzzing fan noise and is hot to the touch - it feels like it is overheating. I’m concerned about leaving it plugged in overnigh...
Resolved! Moving to mesh and keeping Time Capsule
Hello. I’d like to strengthen the WiFi system in parts of the house furthest from my Virgin hub while retaining Apple TimeCapsule functionality. Current set up is hub in modem mode connected to TimeCapsule which connects to a couple of AirPort Extr...
Hub 5x Network Access: Not Allowed
Hi there, So I've been with VM for several months now and generally everything has been good (occasional loss of broadband but generally self heals in an hour or so).This morning however, the lights on my router started flashing red. There's no overh...
Wifi Pod not showing on connect app
I changed from Hub 3 to Hub 5, and my Wifi Pod was connected to the Hub 3 and I had got the wifi pod connected to the Hub 5 and it has a white light, and it doesn’t show up on my connect app. I don’t know what to do because I’ve been waiting for the ...
