Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I need to cancel an old NTL world email account but my virgin media account closed years ago
Hi I'm trying to help a friend/colleague.She was originally with blue yonder and is still with virgin media as ISP. Until about 2 years ago she used her blue yonder email account. She then set up a gmail account and stopped using the blue yonder id...
Hi, I have been using Outlook Express on Windows XP to recieve my emails. On the 16th April 2024 I was unable to receive them on any of my accounts. Have the settings changed?The error is Your server has unexpectedly terminated the connection. Possib...
I am trying to set up a new virginmedia VM account on Microsoft Outlook 2019 on my new computer.I am lead to believe I need to generate a new App Password using a 3rd party app.I have gmail account so I am trying to use that.I log in to my VM account...
Hi,I have lost access to my email account that I have had for 20+ years.I was looking to improve the security by changing my password however when I tried to do so it was insisting I change my sign in email address.After setting the new sign in email...
EMail has been working fine then last night around 6pm Forbidden error 403 , not the first time.I've reset password which of course it wasn't so it is the Virgin Media Server which it has been in the past , possibly a way to get us to move our email...
I hope someone can help me.I was unable to send emails on my Blueyonder account on my iPhone Mail app, the emails were stuck in my Outbox and then timed out trying to connect to the server. With any email issues in the past, I’ve deleted my email acc...
i'm locked out of email, tried changing my password, have already got a secondary email as the one i sign in under. just going round in circles following the online links, absolutely awful user experience. how do i unlock it???
I have this same problem only I am using windows 11 and new outlook. Helpline have been totally useless, gadget help also useless, i cannot even access webmail, and my email address is how i communicate with my disabled son's consultants, continuing ...
I terminated my virginmedia account many months ago. However, the email account remains active and has been hacked. I expected the email account to be disabled. How do I disable the email account when I no longer have access to my old virginmedia a...
