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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Lost access to NTLWorld email account

Hi, Hopefully someone can help. My primary email for about 20 years has been an @ntlworld one, however a few days ago I started getting an error message when trying to access.I've tried Outlook on my Laptop, the Mail app on my iPhone and by logging i...

Sla60 by Joining in
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  • 1 replies
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Email Password

I have the same issue trying to change my password.  I think it’s a Virgin problem as everything else runs perfectly on my machine.  It’s so hard to contact anyone at Virgin for help!  Hopefully someone at Virgin will contact me via email or phone.  ...

No Ntlworld email or account access

My longtime ntlworld address stopped working yesterday.  My wife was locked out of her account earlier this year for several weeks.  My account is a sub -account and the error states that i need to change my password! I'm already using the app passwo...

DaveM69 by Joining in
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Blocked email

Himy friend email keeps getting blocked with message SMC temporary violation -how can I resolve this -he is in my contacts list so dont understand issue

IainB8 by Joining in
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  • 1 replies
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Fsb50 message

I’m seeing a lot of posts about this error message but I can log into my Virgin media account using the duck duck go browser with no issues but try using the my Virgin media app on my iPhone 11 and get the fsb50 message every time. Even deleting and ...

Wigzzz by Joining in
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403 forbidden error message

Suddenly every time I try to access my Blueyonder email account on the Virgin website I get a 403 Forbidden message. I reported it today by phoning Virgin but they didn't have a clue why it's happening or how to correct it. The person I spoke to was ...

mikes2400 by Fibre optic
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  • 14 replies
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ntlworld sent emails missing

The Sent emails from my ntlworld email account have mostly all disappeared. I can only see the most recent ones from a month ago. The previous 10+year's worth have gone /  no longer visible. This has happened in the last couple of days.Can they be re...

Suspicious email

Hi there. I received an email claiming to be from the virgin media Web team. I have attached it below. The thing is, is that I haven't had any conversations with anyone regarding volt so I'm not sure if this is even a real email or it's a scam. Pleas...

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SamJ1 by Joining in
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Longtime virgin.net email user seemingly 'dumped' bt VM

xactly same thing has happened to me! I have had a virgin.net email address for over 30 years. 2 weeks ago I went to login and got a login error. I could not reset my password without entering a new email address so they could send a verification cod...

Help needed with deleting email account

Hi I’m having the same problem. I used to be a Virgin customer but left over a year ago and want to delete a number of obsolete ntlworld email accounts. Please can you help?

HJS64 by Joining in
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