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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 51160 Views
  • 8 replies
  • 7 kudos

Unable to access original email account

Hi, can anyone help me, please? I had a Virgin Media email account for years. I, accidentally, updated my Virgin Media account with another email address (a Hotmail one). Now, I cannot access my original Virgin Media email account. What do I do to be...

lagha40 by Joining in
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  • 5 replies
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Email access

Hi - I've tried logging into my Virgin (virginmedia.com) email from France with saved email address and password but it tells me either my email address or password are incorrect. I've checked and they are correct. What might be the issue? Thanks

DavidC50 by Tuning in
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Resolved! 403 Forbidden on webmail (Again)

Hello,I'm posting this on behalf of a close family friend I'm trying to help. Last Friday (9th June 2023) they could no longer access their virgin email via the webmail interface.They get a redirect to a forbidden message, and Chrome seems to think i...

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heliart by Tuning in
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  • 90 replies
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Deleting old ntlworld.com account

Hi,I have an old ntlworld email account that I no longer use and would like to delete but I’m no longer with VM so have no way of accessing or deleting it. Can you help?

Kwal100 by Just joined
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Resolved! Unable to send Email - smtp server/ Auth issue

Folks - Grateful for any advice, unable to send mail (Mail on Mac and iPhone) ntlworld.com email address,Managed to send 2 tests after switching off Bitdefender VPN  - but that doesn't help now and never used to cause an issue.Able to send from VM We...

Wainwrin by Tuning in
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  • 3 replies
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Resolved! Cannot access VM email on iphone

I have been unable to access my emails since Sunday. Phoned VM and told no issue and I can access on web page but not via mail app…. Very poor service! Please help

Can't access my ntl account

I suddenly couldn't access my NTLworld email yesterday afternoon, got a message saying login failed and all my attempts to reset haven't worked. I've been using this email as my main account for years and it's really difficult not having access to my...

Suepro38 by Joining in
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  • 3 replies
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I want to close my email account

I cancelled my Virgin Media broadband around 6 months ago, the associated email account is still active.  It has recently been compromised and is being targeted by scammers and hackers.  I want to shut this email down completely.

need to delete old ntl world email

As I used to be a virgin media customer I have an old ntlworld email address which appears to have been hacked. I keep receiving emails from virgin media telling me that 1000's of spam emails have been sent from my account and that I should install a...

AYJAYDEE by Joining in
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  • 1 replies
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