Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hello, Emails suddenly stopped being received a couple of days ago on my Macpro Laptop apple Mail. No changes made to anything. I can still receive emails on my mobile phone and also if I open up my email account via Virginmedia I can receive emails...
Last week my email was blocked, and after a lot of messages and a phone conversation with IT, it was eventually cleared. Since then I have had several phone messages asking me to ring back, but there is no suitable option on the phone menu, as it is ...
Hi, how do I change my ntlworld.com password - it’s still active but I have a new account number as we moved addresses so the account linked to my old email address is no longer validthanks!
I stopped being able to send or received emails from my virgin media account today.When I try to log in I get the below message;Your Virgin Media Mail account is currently unavailableThis is either because your Virgin Media Mail account is locked, or...
In the past few days I have spent around 9 hours on the phone to Virgin Media…tonight 2 hours and 50 minutes…and I am still unable to access emails on my iPad, they locked my emails last Thursday due to a security problem affecting all blueyonder ema...
We too have an email problem sending (and syncing) email from an @virginmedia.com address using outlook 365. Was fine until a few days ago. We set up a client p/w as instructed virginmedia.com/help/broadband/manage-email-account. It still won’t work....
I am trying to access my late father's virgin.net email account (I have relevant user details and password), but the account is locked. It won't have been used for quite some time, if it is still available at all. I have followed the process to Gener...
Keep getting this message when trying to send emails this morning. Any idea what I can do?Thanks
I'm trying to forward a recently received scam email to Royal mail's reportascam@royalmail.com scam report service but VM's spam filters are blocking it getting SPAM Content Found (VM603) error message whenever i try to send it.how do i get around th...
It has now been more than a week since one of my email boxes stopped working. After a wasted morning which included an hour on the phone to customer services in India. (who assured me it would be running a gain in half an hour hour) Several hours la...
