Virgin Media Community

Virgin TV Go- Maximum Devices Reached

I have seen that this is an issue other people have also experienced and was wondering if it would be possible for this issue to be resolved. When trying to use the app on my phone and laptop, which are the only devices the app is on, it says I have ...

user stats

not entirely sure whats going on i know my posting stats are NOT being updatedalso have a problem where on some threads my posts dissappear and reappearanyone else experiencing this

Can I get Virgin Stream as Muti- Room

HiI have a Virgin media 360 box and looking to get multi-room. Just thinking would it be possible to get Virgin Stream as my multi room box as I would not like another Virgin Cable in the additional room, would like to run it over wifi.Plus how much ...

Resolved! Availability - neighbours have it, why can’t I?

I tried asking about this 6 months ago, but got nowhere. Thought I’d try again. All my neighbours have access to Virgin broadband. Next door’s Virgin cable even runs on my property. But I can’t persuade Virgin to talk to me about installation for my ...

Streaming Quality /Vs 360 Recordings

Streaming is the modern way to view TV but is it the best? In my opinion definitely no!I have a Samsung 77" OLED TV and a Virgin 360 box. Set up identical recordings vs stream on BBC1,2 ITV CH 4,CH5. On A/B switching ALL the streamed programmes looke...

Account changes with 5 months left on contract

Had a phone call (one time offer) negotiate changes to my contract and the price going up to 125 from 117 (i am actually paying 109) plus the O2 cost of 31 pounds as part of Volt Shall i just ignore this, as I have 5 months left on my contract) Diff...

Received 360 remote but no option to upgrade

I’ve had the remote for two days but neither the bottom upgrade menu item on the home page or the upgrade app in the apps folder exist.I’ve rebooted, refreshed channel list and reconnected to the virgin network, nothing seems to summon a way to upgra...

netflix downgraded

I have the exact same issue that occurred today after early contract renewal. Could someone PM me to look in to this? [MOD EDIT: Post split to create own thread]

moving a wall phone socket

Looking to arrange for a wall landline phone socket to be moved to a different location due to some upcoming works at home, hoping someone can help out with arranging this

Faulty box

Hello Virgin MediaNeed some help. We have a faulty 360 box, it was recently replaced by tech support however it is unusable.It was incredibly difficult booking an engineer last time through telephone support, so hopefully you can help this time.Ever...