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Netflix with ads

This has happened to me too. Netflix Standard on renewal contract, a week later I get an email saying that Virginmedia have removed my Netflix Standard and replaced it with Netflix standard with Ads.  Not what I signed up for. Are you able to help wi...

birdy888 by • Tuning in
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  • 17 replies
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Xbox Series X Randomly Disconnecting From Netowrk

 As the title states, I am getting an issue where my Xbox series X will random disconnect from the network a few times per day. This is happening on WiFi and also connected with a Ethernet cable. no other devices on my network disconnect when this ha...

JC__ by • Joining in
  • 118 Views
  • 2 replies
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Losing recordings and all future recordings more than once

Please help. I not only have the problems above but I often have problems with errors popping up to say it cannot show the channel (even when it’s bbc1) error CS002. This box never had a problem before upgrading to tv360. I can’t keep on with this se...

zonoco by • Tuning in
  • 125 Views
  • 3 replies
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Another strange "ntlworld.com" eMail issue - anyone help?

I have just started having issues with one of my ntlworld email accounts - the issue is a bit different to the others - hence started new thread.As a family we have several mail accounts - I myself use 2...  "username1or2 at NTLWORLD.COM".   Yesterda...

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jbrennand by • Very Insightful Person
  • 213 Views
  • 10 replies
  • 0 kudos

Order remote control on behalf of account holder

I went to a VM customer today because he had an issue with his TV. You can see here the job he posted on a platform called Airtasker.https://www.airtasker.com/tasks/i-have-connection-problems-x01jd2p6zwkr0zh9ztjd5napybk/(I'm Emily, you can see that h...

Re: My Virgin media app

I'm also having same problem.I can sign in fine on web browser but on iOS I have the same problem for My VM & VM Connect apps.iOS and apps are both latest.Symptoms...1) Click "Sign in with a Virgin Media Account" on VM Connect or "Broadband, Tv & Pho...

deehaw by • On our wavelength
  • 61 Views
  • 2 replies
  • 0 kudos

Is this an acceptable install?

Hello, we recently purchased our first home. The home is undergoing renovation. We know that when we are moved in, we will want internet. I’ve set up a package, I have not used yet. So that I could get an engineer out. Today he has arrived and basica...

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callummh by • Joining in
  • 204 Views
  • 6 replies
  • 0 kudos

Unable to register laptop

I cannot register my laptop on virgin Go. Any idea what I can do? Working fine on iPad and that's the only device that is registered.thanksEddie 

Eddie62 by • Just joined
  • 8 Views
  • 0 replies
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Changing your Direct Debit date

If you’ve recently changed your Direct Debit date or plan to, your next bill amount may be a little lower or higher than usual. It’s nothing to worry about – it’s just to bring everything in line with...

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How to watch this year's UEFA finals

The final stages of the European football season are up on us and you can watch all three UEFA finals for no extra cost with Virgin TV.  There may be no British involvement this year, but there are st...

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