Cannot set up hub
Hi, i’m a new customer to VM and received my wifi hub today. I’m renting and it seems previous tenant had a huewei wifi modem. I was trying to connect but cannot find my outlet to connect the cable to? Is this something I have to get installed or what do i have to do? Any help would be appreciated, thanksHub 4 - Connect app
I note from a message on the connect app there are current issues with the HUB5 and Connect app, but my Connect app will not connect to my Hub 4 even when sitting at the side of it. Responds with 'Hub not found'. or ‘we can’t find your hub. Also ‘somethings gone wrong our side’ I accept that as it was ok. So what’s gone wrong? Could it be the WiFi is still unstable as previously reported? The hub and pods are connecting with devices but not the connect app.
