POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hello! I am really frustrated atm, in august this year i had no internet connection for over a month. The internet glass fibre cable was cut outside my property what i had reported same day. Lady in customer service booked an engineer appointment 2 w...
like 2-3 days a week, wifi is connected (using 5G band) and no data is going through. I have to reboot it to resume.This is annoying, anyway I can fix this?
Hi thinking of getting virgin media movies app on ipad, just wanted to know if it's worth it? It's only for only particular movie but it's available on our. Would you recommend it or not?
Hub 3 has no internet and when logging into the hub admin it states “update in progress”. This has left me witho no internet. Please help asap as I work from home and need to take today off now as I have no internet
Hi, I am having the same thing. I have received texts yesterday and today about getting a parcel delivered this afternoon that I did not order. Can you please look into this as I don't want to be charged either. Thanks
This is very frustrating. I have an "Intermittent Signal Issue" when I check the status of my network. This has been going on for about a month now. Getting in contact with VM support is a nightmare. I've rebooted the device using the power switch an...
Hello,I have been experincing intermittent internet for the past 6+ months. The internet goes down multiple times within the hour every day. I've had multiple Virgin Media technician appointments and they've told me that the issue is an area issue th...
Good afternoon,I have two wifi networks. One runs devices such as the TV and sonos wifi. The other network has only the devolo networking system on it. This consists of three connecting 'plugs': one behind the TV on the groundfloor; one behind the de...
My WiFi is still on the blink even after receiving a text from VM saying that it’s now been sorted.
How do I go about ordering a pod. I have flaky signal in one of my rooms and believe I should be able to get a mesh pod, however can't seem to order one through the web.I see you're supposed to be able to order through the VM Connect app, but that ba...
