POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Recently bought a new tablet but having issues connecting and staying connected. It says disabled when trying to connect. When we do manage to get it connected it loses connection again and says disabled.We have a hub 4.Is there a fix for this?Thank ...
Hi, I'm new to VM and I've ran into some connection issues. I'm on Volt and I've ran scans in the connect app, got 12Mbps in the kitchen then 18Mbps in the living room.The connect app didn't prompt me to order WiFi pods. How can I order one?
I am a 1Gig Customer with Hub4 and have 3 Pods that been pulsating the same white light since the Outage on Tuesday Morning. I have done everything I can possibly do to try to fix this on my end - pin resetting the Hub, Plugging one of the Pods next ...
HiIf I decide to leave Virgin (seriously considering it due to cost) will I have to give back the cables which are stapled to our walls and skirting boards?This may not be possible as some of the cable is now hidden and couldn't be taken away without...
I have just upgraded my broadband from 500 Meg (£25) to 1 Gig (£31) seems like a good price. I currently have a hub 4, am I entitled to a Hub 5. Is there any point ? Is it a better router ? Cheers all
Hi. Was wondering if anyone has/had trouble connecting to the "virgin media connect" app after having hub installed. My WiFi is working but I can't connect to check speed or set up anything else.Doesn't look like I'm getting the speed I am suppose t...
Hi,How do I get a virgin technician to install a cover on my fibre broadband wiring outside my property next time they are in the area?ThanksPas
please help need to order a wifi pod first one my package allows up to 3 free fed up waiting for answer on whatsapp gave up after 1 hour and 10min [MOD EDIT: Subject title changed for clarity]
The engineer has just left, the hub is brand (presumably) new (had to get it fitted for the phone service), the net is working, the phone is working, so why is the light orange instead of green?
We have been off line for nearly two weeks, like most people we have ring and hive devices. Not getting any help from virgin. The router is pulsing white light. We were told engineer would be out. They came didn’t speak to us, told worked outside. St...
