Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
HUB 5 ISSUES
Hi There I am hoping somebody can help me. My Hub 5 has been pretty much faultless for the last 8 months. Really happy with it. That is until this past week. I'm unable to watch catch up or live tv shows via my Amazon fire stick. My xbox series X (co...
Intermittent Drops Before and After Receiving New Hub 3
Hey all,Got a new hub as it was (seemingly) turning on and off -- got a refurb hub delivered (very quickly, which was impressive) and issue remains. Don't want to call an engineer out for an issue I can't replicate. Service status shows no issue in a...
Resolved! Hub 4
Cannot get my VM Connect App to find my Hub 4.
Best way to connect Hub5 to TP Link AX5400
Hi, I’ve bought the TP Link AX5400 and planning on using that as my router. My Hub 5 is in my office and so will the TP Link Router which I want to connect to my gaming PC which is also in my office. I’m also getting the Deco S4 so I can connect my T...
Changing package
I'm looking to change my current package as I have things I no longer use. I currently have Mixit TV, Virgin TV 360 box, Telephone Line Rental, Voicemail, Weekend Chatter, and M500 Fibre Broadband.I don't use any of these aside from the M500 Fibre, a...
Resolved! Mac Filtering Ethernet Port
Hi All,I’m currently installing Outdoor Wireless Access Point by Ethernet cable for a friend and want to eliminate anyone simply plugging the Ethernet cable into a laptop device to gain access to the network.I know it’s possible to filter MAC address...
The Virgin Media headline is super TOXIC
I said NO to paying extra for a promotion or updating my plan TWICE because of my loyalty etc, but I just don't need it. And they call me EVERYDAY morning or night. If you say NO to one of the numbers, the other number will call you the next day.Terr...
Intermittent internet -for the last few days
Hi , I've checked all connections, I even installed a new hub tonight but I'm still getting intermittent loss of Internet including over the ethernet connection.I think I need an engineer:(
Moving home
Moved into my new house on the 22/04/2024, brought my virgin equipment after being told I could had an engineer coming out on the same day to install my hub. The guy completed the internal socket but he could not get it connected outside because a wi...
Wi-Fi working on phone but not on other devices
This morning my WiFi decided it would stop working. There are 3 iPhone users in the household - all of which remain connected to WiFi however all other devices (work laptop, PC, Alexa, Oculus, PS5, Ring doorbell, all smart tvs) will not connect to Wi...
