POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
There was a fault in my area, when I was out for the day. However, once the fault was resolved the router did not re-connect to all the WiFi items in my home.This is an inconvenience as items in my home need to connect (heating, CCTV).I have experien...
Hi, relatively new to VM and just joined the forums. Discovered a very odd bug with WPA3 security. Long post ahead to cover my findings.Everything felt very sluggish, then today (Tuesday) I found all my wireless devices randomly dropping connection. ...
Attached I’ve left a picture of my router in the same room facing me and in the second I’ve left a speed test I’ve don’t that reflects the connection I’ve had for the past week. Checking with my account number says everything as it should be but I c...
Wondering if anyone can help with my problem please.I used to have my VM hub 5 connected to a Netgear router to get the wifi signal all around the house. Smart plugs worked fine. Long story short, the internet kept dropping and was very unreliable so...
In the last few days all laptops \ PCs stopped connecting to my hub 5 upstairs and in my home office. TP Link extenders 550 and 580 also stopped working and will not reconnect to the hub, even after hard reset (They go through the motions and find th...
have had router problems for a few days, router has been rebooted several times. I just logged onto the router to chek devices and i see an unknown device listed, as an oethernet connection - I don't have anything connected via ethernet so what is it...
Had a solid red light in our WiFi Box for a few days - connection ok but keeps going off for a few seconds- have re-booted the Box and checked all the wires but it's still red! Any help please
Hi, i have little coverage in my house so i got virgin media wifi boosters ( the ones that look like the hub 5 but smaller) but when i turn them on, it wont find the wifi. I dont want to enable smart wifi as i find it annoying how ill be getting 500 ...
When I try to turn on Child Safe I get the message sorry the changes you made were not saved please try again. Any ideas?
Lasts year I raised a complaint about the greatly reduced wifi signal I now (don't) receive - all investigations as to the cause came to zero and I objected to paying for a lesser service than when i first signed up.I was offered a pod to see if it m...
