Remove knowledge of old second TiVo from V6

[SPR]

Was a resolution produced for this?

Restart was already shown in 1st post to not fix this, other reset options were warned against (& would lose too many settings anyway to make it worthwhile)

Calling 150 a while back led to complete blank for options

[Vikki_M]

Hi SPR

Thank you for your post and welcome to our community.

Could you please expand on the issue you are having and we will do our best to help. 

[SPR]

Thank you for the response, but not more to add

V6 TiVo works fine, but shows another V6 that I used to have but was taken away from me

Was just looking to find a way to get my V6 to forget the other box that I no longer have

 

 

[John_GS]

Hi @SPR 

Have you tried a factory reset of the box?

Keep me posted if that doesn't fix it.

Best wishes.

[SPR]

No, of course I haven't!

Why would I want to lose?
  all my recordings
  all of the thumbs
  all of my wishlists
  all of my season passes

I am not factory resetting my V6 TiVo just to make it forget about a second box that got taken away from me

[Nathan_B]

We'd certainly advise this would be best to do if you wish to have the box forget this second box. 

Regards

Nathan

[SPR]

Then I would certainly file that under poor advice

Answer to the question is "no there is not a fix"

Any suggestion that breaks more than it resolves is not a fix

I will put up with it for the remainder of my contract

[Ashleigh_C]

We are very sorry again that you are facing this issue. The reset would allow for a full refresh on the box though we understand the hesitation to do so. 

We are very sorry again for the inconvenience.