Hi currently on the 350 broadband just been offered a good offer to get the 1gbs which i'm considering for anyone whose upgraded from the 350 to 1gbs is it an automatic upgrade or does an engineer need to come and do whatever ? i understand i would n...
Hi. Had my hub about a week and despite it being noticeably faster than my old connection it's not as fast as I expected. All connected devices seem to top out at around the 200Mbps mark despite having the full gig line. Any ideas?
My package is M350 and I am only getting 40mbps download speed, the upload seems fine at 35mbps please adviseregardsPaul
Last week I had around 1 day of constant 5-15% packet loss, it then fixed itself. However it's back and not going away. My virgin status said I had no issues on my hub but after clicking "still having issues" I was told there was issues in my post...
Last couple of weeks had some bad experience with Virgin Media I received 3 different deals through my email with my name on top and each time I tried to apply for those deals refused by Virgin finally they gave me the deal I was happy with and afte...
Looking for some support. Upgraded our broadband as part of a full package renewal contract on 20 September. Didn’t require the 1gb but it came with the package. Anyway, prior to the upgrade I was on 600 meg and on average, was achieving around 500 m...
Have PC connected to Hub 3 via ethernet. Just tested using Samknows realspeed router shows 104 mbps device shows 62.6 so a bit over half speed. Is it likely the coax extension I bought from Amazon is causing this discrepancy? Do VM supply longer cabl...
I have a Hub 5 in modem mode because find ethernet more reliable. It deserves a router to serve multiple media displays and homemade PCs but I am a bit network-phobic so never quite got round to it. Since Virgin kindly replaced my Hub 3 with a 5 due ...
We are on Virgin M500 which is supposed to be average download 516 and average upload 36.Our download averages on Ookla speed test 170 - 220 mbps (different on the virgin speed test but I don't trust that)Our upload never gets higher than around 4mbp...
I have had intermittent loss of internet few a few months, and I have finally getting around to trying to fix it (I think it was my colleagues saying I have lost my internet connection as a usual thing gave me the nudge needed). This intermittent los...
