Hello All,I am new joiner for VM broadband. After purchasing my package plan, i got an email with contract details email and found this email body which is quite confusing me.Your first bill will also include CR £50.00for one-off costs such as instal...
Our quickstart is being delivered on Tuesday and this is our Virgin Media Wall socket in our new home. Will this be compatible? Or will we need an engineer? Thanks!
Had the green screen yesterday and received a replacement box today. No remote in the box and the old remote isn’t working to get past this screen?
Status availability checker has gone from going live innanfew days back to not available sign up to be notified...Backstory...Back in around Sept/Oct last year I saw virgin fibre engineers working on our street. I asked them if they had done our roa...
So an update: my installation date has been moved for the 4th time.1st installation date: 6th july2nd installation date: 19th july3rd installation date: 29th july4th installation date: 9th august5th installation date: 19th augustAs i've been without ...
I've recently moved into a block of 4 flats. The same postcode covers all 4 flats and according VM availability checker, VM is available here.There does not appear to be a VM box installed, only one connected to a SKY dish.The standard BB is not very...
We have been let down by BT trying to install VOIP system for our NHS clinic, unfortunately my manager didn't realise the people flogging the package are BT affiliates and it's just been let down after let down. Max speed we get on VDSL is approx 62 ...
My quickstart package was supposed to be delivered but have not received it. I also am unable to track it since I don't have an account because I was never emailed my account number and location reference. Since I won't be in my house till next week ...
Dear Sir/Madam,We have been with Virgin Media for over ten years and moved house on the 5th of January. The original installation date was the 6th of January, however, the installation has been delayed repeatedly for over half a year now. There are m...
I have just moved into a flat and was given the option to do a quick setup on a new broadband package so selected this option. I assumed this would mean I have everything I would need however, I do not have the virgin media wall socket needed in my f...
