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Forum Posts

Nynex UG on my street

HiSo I’ve been (awhile ago) looking to get Virgin but there’s no availability in my area. but I’ve noticed there’s Nynex UG cable and DPs but this doesn’t fully go down my road. It’s at the start o my estate; just find it odd that the area didn’t hav...

Joet95 by Just joined
  • 3 replies
  • 0 kudos

No hub?

I was due to have my gig1 service installed yesterday.The engineer completed all the cabling as I requested and I was very pleased with the install. When he arrived he said that all the engineers had had their hub 5 devices taken back and he’d need t...

Produx by Joining in
  • 5 replies
  • 0 kudos

Exposed External Cable

Hello, anyone know who to call to report exposed External cabling? The housing association have put up a new fence and left the virgin cable exposed on top the grass. At a loss to who I report this to. The fault number just goes through the usual pro...

Roachie by Tuning in
  • 6 replies
  • 0 kudos

Setting router up early

Just received my new router for my new virgin media fibre and got a text to setup my router within 12 hours but my old broadband with talktalk doesn't end till the 10th January. Can i wait till then to avoid early billing?

AccyChap by Tuning in
  • 4 replies
  • 0 kudos

Virgin media stops a few houses from me

Hi we have moved from our home that had virgin media installed but our new home does not but Virgin media is installed down our road just 4 houses along (about 500 yards away) when you try and contact Virgin direct no one can seem to help & we have f...

Lee12341 by Joining in
  • 2 replies
  • 0 kudos