We signed up in December for broadband as we'll be moving this week. On sign up I chose the engineer visit, but must have done something wrong because it went through for Quick start instead. The house was empty for a few years and the wires don't lo...
Came back tonight and my cable box cover is missing, can a member of the team book a visit?
Hi Ayisha, I have the same issue. Please can you help me to arrange getting it fixed. Thanks
I was originally scheduled for install on the 26th of October. Then that was delayed to mid November then December and now it was supposed to be today (2nd January) no one has shown up ever. Every time I phone/contact support they give me the same ru...
Dear Virgin Media Team I have received the start-up kit, but we need a Virgin Wall Socket installed at our home. Can someone please address this on priority. Regards, Rashik [MOD EDIT: Post split to create own thread]
I really need to speak someone that can sort this issue out for me . Im moving into a new build on the 11th of january and found it only has open fibre network . none of the companies that provide ive never heard of so i want to go with virgin. Whe...
Hi,Just moved into a house and signed up for Virgin Media. Previous owner had VM but the location for the router isn't ideal so would like to get it moved if possible.Anybody know how to go about arranging this? Thanks
Hello, i would like to change the broadband delivery date but somehow i dont see anywhere the option to do so?
My outside box is broken and no longer fixed to wall, can this be fixed if so what is the cost?
Hi All,Virgin Media infrastructure was recently installed in our area and residents have been getting connected for the last 3 months or so. On the postcode checker - everyone on my street has availability, but not my property. All the neighbours who...
