Recent DiscussionsTrying to self install but have cables not wall socket I moved house and the property says it has a VM connection but there are cables which come through the wall and no socket. Can I connect my hub3 using this cable or do I need a socket installed? ...Longer push fit coax cables Hello, Is there any way I can get a 5 metre coax cable? I recently moved my router and the one that came with the installation kit is a bit too short. Thanks for your help. Move cable entry point Hi there! I need to get my Virgin Media cable entry point moved to a different spot in the same external wall and a new internal box installed to then connect to my router. Could a moderator send me ...My neighbour recently got connected but I'm not eligible for some reason Hi, I've been actively trying to get Virgin to come connect my house for years now. Filling in the form showing interest dozens of times but have had no success in the 10+ years of living at this p...Area Reference code There seem to be a lot of queries from people asking for their area code in order to complete the process of linking the O2 ID to the Virgin Media account. I have the same problem - I signed up in Oc...SolvedRed light flashing, trying to activate. I have an existing wire coming from the wall socket from a previous installation. Do I need to plug that into the router? Or do I plug the one i got today and plug into the left side of the router. I...Router reallocated Hi I'm wanting my router reallocated upstairs Problems getting a power line adapter to work with my VM Hub 5 I have the same problem as someone on the forum. Since I got the new Hub5 which means you have upgraded to 1Gb speeds and causes an issue with legacy devices. I have tried two different brands of pow...Moved from Sky to Virgin Media Hi I've recently joined Virgin Media and now waiting for the equipment to arrive. I read online and when going through the process the following is mentioned "One Touch Switch: What is it and how d...Weak connection on garage, first and second floors I recently got a Gig1 Fibre Broadband deal from Virgin Media. The sent a Hub 5 (which supports WiFi 6 and dual-band) and the internet works okay on the ground floor. However, if I go to the garage, f...
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