Can't join VM as address doesn't appear

Question

Tldr: just moved into a house and I can't get VM as the address doesn't appear online & when calling they also said there is no service to that property. Every other house on the street has VM and upon moving in...there's a VM point on the house...

Welcome any advice.

Thanks

Roger_Gooner · Answer

Is your address here? It should match what VM has.https://www.royalmail.com/find-a-postcode

Ad_btt · Answer

Thanks for the reply, yeah it appears there and all other postal services, but for some reason, not on the VM list, even though the previous occupants were customers. Weird.

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Can't join VM as address doesn't appear

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