Three Different Installation Dates
I signed for for Virgin on 28 April since then I have had three different install dates my current one on 27 June. I still haven't had any comformation to say that the external works have been completed and I haven't been told why they haven't. Every time I call I'm told it will be done the day before my install date or I get told it will be done today. My current provider disconnected on the 2 July so I could end up with no broadband in which I will just cancel my order and go to another provider. I also Haven't received any compensation for the changed dates. When/If my service gets installed I am still exspected to pay an activation fee which I dont't see why I should when my install date has been changed so many times and I have nearly been waiting two months for the install.Long wait for installation – any chance to move it earlier?
Hi everyone, Just wondering if anyone here experienced something similar. I placed my Virgin Media order last Feb 20, and I was told the installation is scheduled for April 2. That’s like, more than a month of waiting. I really need the internet for work (WFH life), and the delay is starting to cause problems for me. I was hoping to get connected way earlier than this. Is there any way to request for an earlier install date? Maybe someone cancelled or there’s an earlier slot available? Would appreciate any advice or help from the mods or other users who’ve gone through this. Salamat in advance!