Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Moving router

Go to solution
DebbieK99
Joining in

on ‎27-03-2024 13:44

Hi.

Currently I have my Virgin router in the sitting room at the front of the house near the TV and the reception isn't great in some of the rooms.

I'd like to have it moved to somewhere more central and understand Virgin can do this for a £25 fee.

Please advise.

0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
Paul_DN
Forum Team
Forum Team

on ‎31-03-2024 13:30

Hi DebbieK99,

Thank you for reaching out to us in our community and welcome, we will be more than happy to arrange a relocation of your Router, so we can help I will send you an invite into a private chat, please click on the white envelope to accept.

Regards

Paul.

See where this Helpful Answer was posted

0 Kudos
2 REPLIES 2

Go to solution
Adduxi
Very Insightful Person
Very Insightful Person

on ‎27-03-2024 16:06

The £25 fee is correct.  Just be aware the Hub needs the co-ax cable so a central location may need lots of cable stapled to your skirting boards etc. 

If you wait here a day or two a VM Mod will pick this up and arrange. 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Go to solution
Paul_DN
Forum Team
Forum Team

on ‎31-03-2024 13:30

Hi DebbieK99,

Thank you for reaching out to us in our community and welcome, we will be more than happy to arrange a relocation of your Router, so we can help I will send you an invite into a private chat, please click on the white envelope to accept.

Regards

Paul.

0 Kudos
Top