POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Been struggling for a few months with the WiFi strength in the bedroom which is used for working from home. Only just been made aware of the WiFi guarantee and the availability of Wi Fi pods supplied free of charge. I am unfortunately finding it puzz...
im getting packet loss, high ping and have low power readings on the wifi box. and yes this is with cat 8 ethernet
Ethernet sockets keep failing from router requiring me to factory reset, which is very inconvenient. I discover too late that my CCTV hasn't recorded anything and I lose rules on the router that I've created. Do I need a new router?
I am experiencing poor WiFi performance (<5Mbps) in a couple of areas of my house, as confirmed by the VM Connect app. The app tells me I should "simply give us a call" to order a Wifi Pod, which my Volt benefits are supposed to include. However, aft...
Right now I'm paying nearly £70 per month for a service that is less reliable than the dial-up modem service I had at the end of the last century.A cost increase of 8% has coincided with a 98% degraded connection.Symptoms: HUB3 red light on permanent...
I'm going into full circles. First, the VM connect app did not work for days. Today it did! It showed me a very weak signal in the hallway that causes me trouble with my ring doorbell. This is all documented in the app. However it does not let me ord...
Hi my cable was cut today by avonline network engineers trying to connect another property..they had problems pulling the cable through so cut what they thought was right cable but cut mine instead..had I not been home I would not have known but I n...
So I moved into a new house, congrats to me. My old setup was a 4G+ mobile router with a SMARTY sim worked well for near enough a year! Signal is garbage in this new house though so since this is a long term place I've looked into ISPs. The only one ...
Hi, I have a Hub3. Had this issue for a while but it's becoming more frequent and therefore more frustrating.It can affect any device, but usually our phones or laptops. It was for this reason, I had ethernet connection installed upstairs via a split...
For the past week now been having constant slow speeds our outages everynight between 10pm which is rather frustrating. The area shows an issue but the resolution date just keeps getting moved each day. F011299703 is the fault reference number, but...
