I have just spent 35 minutes on the phone to vm and they have told me not to worry about the coloured light on my hub. I have had a constant red light for about 3 months now and although the internet is working, it is very slow. After checking speeds and carrying out checks, I have been told there is nothing wrong. Just wondering why the red light all of a sudden?!
If your Hub is a Hub 3 then if the red LED persists after a pinhole reset, the Hub should be swapped out. This red LED is the overheat warning and should be working correctly. If you wait here a couple of days a VM Mod should pick this up and discuss directly with you.
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If your Hub is a Hub 3 then if the red LED persists after a pinhole reset, the Hub should be swapped out. This red LED is the overheat warning and should be working correctly. If you wait here a couple of days a VM Mod should pick this up and discuss directly with you.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
