I have this same problem and cannot switch to paperless billing. I feel ha virgin make his deliberately hard and despite having complained about this previously it has still no been sorted.
I placed my order on October 26 and selected delivery for today November 7. The previous tenants also used Virgin Media so I didn’t need an install, just equipment. I was told I would receive confirmation of my delivery date but that never arrived. I...
Signed up for a new Virgin Media package over a week ago that should have given me access to Netflix. I’ve read quite a few posts that others have had the same issue that dragged on for months.How do I get this resolved ? I’m paying £117 a month but ...
New customer here.. confused as to how to get account number. Was told it would be on the bill but have direct debit set up so no bills. Is there other ways to find out for registering account?
Hi, I seem to have two account numbers.I started a Virgin contract in July but cancelled it within the 14 day cooling off period, I then started a new contract in September using the same email address. Now when I log into Virgin it's showing the old...
Hi, my contract expired years ago and I've been paying a high price for years (my own fault) I've tried to change my deal now and the renewal price is much higher than other people I know who have also got a better package. I've tried a few times and...
Hi new today to virgin I haven't received welcome email with area number or account number and cannot set up the my virgin media account is there any where else I can find this info out plz if anyone can help thanx
I have M500 BB and Anytime Chatter landline. The bill is somewhat short of details when you hit "details" other than to say what you should expect to be included in this remarkable "offer".Landline is £10 p/m, which leaves my broadband at a staggerin...
I was hit by a virgin media van on the 4/11/2023 at 4:46 pm on watford Road watford Hertfordshire the driver did not give me details and I can't make a claim for the repair to my car or the injury I substandard I take photo of the reg but it is not ...
I seem to be running into an issue when trying to change the contact number connected to my virgin account. Everytime I try to change it , the message 'sorry the changes couldn't be saved try again'. I have tried on phone, tablet and PC. The same mes...
