Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsVM Customer service is a joke I was an existing VM broadband user until July when I got fed up with Skys constant price increases and decided to move to Volt. Since then I've had nothing but issues and complaints due to incorrec...Wifi issues I've had no wifi for over 24 hours now can't access my netflix or amazon prime most of my devices will not connect for some reason my ring door bell is connected and my virgin app is saying everythin...New customer - acc not linking to VM app I placed an order for TV and broadband on 29/10/25. Unfortunately VM didn’t add a phone line therefore this required me having to cancel and redoing the whole order! The issue is that my account ...Services disconnected in error I lost all my services on Tuesday. When I phoned Virgin they stated that I had contacted them as I was moving home. I did not contact them & I am not moving. My services were reconnected briefly. As ...Netflix included I have had tv and internet installed yesterday and my package includes Netflix standard with adds is included. How can I activate this please. Waiting for cancellation refund Hello does anyone know how long it takes for VM to refund cancellation charges please? I moved to an area not serviced by VM & sent proof of my new address on 13th & 22nd October to mailto:homemover...CA2004 code since engineer visit Broadband has been intermittent at best for weeks, possibly a month, TV channels had been working fine. Then out of the blue an engineer knocked on saying our property was knocking everyone else’s s...O2 VM Account Credentials I've had a need this afternoon to log in to Virginmedia, the issue giving rise, e-mail has actually resolved itself. But I've havig issues logging in to my O2 VM account. The O2 VM ID was initially ...My Virgin Media Any time I login or hit the Myvirginmedia account settings I get a "oops something when wrong on our end" message. Virgin only recently installed Netflix subscription I've been a Netflix subscriber for a few years now and was recently offered Netflix inclusive of the Virgin Media package. I cancelled the Direct debit for virgin media and made sure when setting up...
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