I wanted to give some positive feedback to the technician Jake (ID - 37172) but was unable to find the survey. My account number is [MOD EDIT: PERSONAL INFORMATION REMOVED]
I want to rate him as a 5 (Very Satisfied) for our installation. He was very professional and helpful from start to finish. Thank you so much.
Hi DJC1959
Thanks so much for your post to share your positive feedback. It's great to hear about your experience with Jake.
So we can pass this on, I've sent you over a private message so I can take your account details 😊
Same issue.. want to leave positive feedback but no survey has come through after a month now.. So many folks reporting this issue.. should be getting the attention and not fair on your folks doing good work to not get the feedback.. How can I provide feedback for 70423 SADE
Hi vinz75
Welcome to the Community Forums.
Sorry to hear you've not been able to leave positive feedback because the survey hasn't come through.
I can take the feedback on our side if you know the employee number. Please join me a private message so I can collect the information. You can see your private messages at the top of the page, in the envelope icon or if you're using a smaller device, you can see your private messages by clicking on the Virgin Media logo at the top right and selecting 'Messages' from the drop down.
