See below my recent review to trustpilot of my virgin media experience. I have called the telephone numbers 3 or 4 time the last month to try and resolve this issue but keep getting fobbed off so I'll try here instead & hopefully I'll get some help.B...
So...has anyone else been harassed by virgin for a bill payment when they acknowledge you've paid the bill!?My wife cancelled my late mother in laws account and paid the final bill, since then we have had four letters from Virgin demanding payment fo...
Having the same problem. Customer Service number is only directing me to pay the account, which is only due 12/02/2024.Seriously thinking that it is time to change.
I’ve seen a similar post on here before. I agreed to a new package over the phone with Virgin for £28 a month an increase from £22 i believe it was before. ( I called as my contract expired and they said it would go up to £51 i believe)Anyway I agree...
HelloThe most recent bill amount is correct, but the direct debit payment shows the old bill amount. I don't understand why…can anyone help? Thanks
Hi, please could someone help. My wife passed away end of last year. I have tried with the help of my daughter to try and sort out the Virgin Media account. I made several unsuccesful calls to the Bereavement line at Virgin, waiting over half an h...
Hello,Wondering if anyone can help me taking Virgin Media to a small claims court? You need to name a person and address during the claim process. Would I be best using Lutz Scholes as the name? What is the best address?The claim relates to my trying...
Hi, in March 2023 once I agreed to a new contract Netflix become part of my bundle. I recently moved house, same day as service was disconnected from my previous address I got an email from VirginMediaServices saying: Hello LUKASZ, Just a heads-up th...
We recieved an email saying our contract had expired and to recieve the same package with a discount to renew, which we did. Except it wasn't the same package, we have basically been left with the freeview channels - which to be fair we get on our tv...
