Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsCan't switch to paperless billing Hi Virgin Media Community, I'm having trouble switching to paperless billing. After spending hours on hold and exchanging countless WhatsApp messages, I was told it was sorted, but I'm still getting ...Cannot switch to paperless eBilling Hi, The instructions provided on the forum here don't work. The links provided are broken too. I called virgin media and not even your own staff over the phone know how to switch to paperless ebilli...Weird cancellation call I've been with VM for over 20 years and am well used to the contract renewal merry-go-round. But this year's call was just odd - I've just rung them, through to 'thinking of leaving us' (UK call cent...Area Reference Code Hi, I am trying to link my account as I have lost access to the previous one. Only thing I cannot find it the area reference code. Could someone please advise what this would be for post code G13 ...Constant calls from 0800 052 8675 Hi, I have been getting frequent calls recently from VM (0800 052 8675). When I did manage to answer one, I wasn't able to understand properly what the call was about -due to a combination of my p...Solvedcanceling my account how Hi. want to cancel my account with virgin, trouble is cant log into my account,and the phone is dead and waiting over an hour on my mobile,i have zen waiting for the go ahead with the city fiber t...Merging with o2 My ported phone numbers were put in 2 accounts by o2 2 years ago despite assurances that wouldn't happen. Many broken promises to fix this later in now faced with the fact I can only link one of tho...Student broadband £50 just eat voucher Despite getting my student WiFi installed about 4 weeks ago, I've not received an email to claim my £50 just eat voucher. Any assistance on this would be appreciated. Issues with cabinet/beyond engineer support I am having major issues with my virgin media internet. I had I think my 6th engineer visit this Saturday just gone (11th October) since march ISH time. I have had multiple hub replacements, isolato...Online account register Hello. I'm an O2 customer. My wife and I have Virgin broadband/TV, etc. It's registered under her name. I am unable to register for O2/Virgin Media a I the system tells me I haven't an account to lin...
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