Recent DiscussionsWant to change over account owner and address. Need help. My flatmate and I are parting ways as he is leaving Dundee to work abroad, so I have moved out of our flat as well. The account is under his name and its for our old address whereby the plan is due t...Unable to make payment That number no longer works if you haven't got a mobile! I have tried and tried, ALL numbers given on your webpages are only if you have a mobile, or for paying online, but there is a problem here as...SolvedOnline renewal - issues again I have previously written about issues with renewing online, unfortunately it has happened again. Now, again, out of contract, I had called as well as chatted to get a new deal as a loyal customer a...OTS procedure gone horribly wrong So, I was with Sky, did OTS online about a week ago, got the hub 2 days later but it wouldn't connect despite trying all the fixes so an engineer was booked for the 15th as we were away this week. Th...Installation Order Details Wrong? I called VM this morning and arranged for the installation of a V6 box running Tivo software as an additional TV box. I still need the old Tivo box with SCART connection at present. I recorded the ca...SolvedHomeworks Just wondered if anyone can tell me how to cancel Homework’s? I had an ongoing problem and I was told the solution was homework’s so it was added, problem was eventually solved but I really cannot af...Provider Changed My daughter thought the Provider I was with was rubbish & talked me into changing back to V.M. all my same cables coming into my house have been used before but I didn't know till the engineer came ...Unable to access My Virgin Media account via Chromebook I keep getting the message below. Continued calls to support and latest confirmed that IT support avoiding the issue. Case escalated. Tried clearing cache etc and using incognito to no avail. Issue a...On demand payments Hi I've just received this months bill and there's 2 payments for on demand and I was wondering if I can find out what was watched. Have spoken to live chat and they can only tell me over 18. Ky part...Red light on hub5 Hi. I need help. Red light on hub5. Tried everything, unplugged everything multiple times. Reconnect everything and still nothing. Called virgin media line and checked app for any network issues. No...
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