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Cancellation

pentode
On our wavelength

I have broadband and telephone and thinking of cancelling, how do I find or calculate 'the minimum cancellation period' and can I just tell accounts not to renew the contract?

Thanks,  Dave

3 REPLIES 3

Alex_RM
Forum Team
Forum Team

Hi Dave,

Sorry to hear you're wanting to leave us.

We require at least 30 days notice, on one of the following contact methods:
Call: 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone
WhatsApp: +44 7305 327 112
Write: Please use the address in our Terms & Conditions: https://virg.in/legals

Alex_Rm

 

newapollo
Very Insightful Person
Very Insightful Person

Hi Dave,

You can find details about early disconnections on this page

 /fibre-optic-services-terms-conditions/early-disconnection-fees 

and examples of how to calculate the charges < here > 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Matthew_ML
Forum Team
Forum Team

Hey pentode, thank you for reaching out and as suggested here that is the case.

If you are looking for one I could look at giving you a final number if you wish?

Let us know. 

Matt - Forum Team


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