Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I've tried to access our VM / Blueyonder email account this morning, which worked fine a good week or so back; and now it seems to be dead in the water and I've followed the instructions re the resetting of the password; for it to simply take me roun...
Hi, my emails have not updated since Friday. I get multiple emails a day so know I have received some. Can anyone help? I have logged on through VM website and still none. Any help would be appreciated. Thank you.
I cannot access email again as account has been locked. This happened 2 days ago and did sent a seperate post.I changed my password as instructed and has been reset for My Virgin Media.When I log in again I get the forbidden page.Please can you sort ...
HiOnce again I am having trouble with password resetting and VirginI am trying to reset my Virgin Media password - I have the third party email address login set up for two accountsOne I have managed to reset OK and the second one I try to reset the ...
When I go to Settings/Accounts on the Email account page there is a second email address that appears under the account email that I do not know. If I try to click on this account it opens up my email box as if both email links are the same hyperlink...
Why do my sent Emails arrive at their destination stating from MSN E-Mail followed by my correct address in brackets
I all of a sudden can not log into my NTL email and seem to have now lost all my emails I cant seem to get it working what is going on? any help would be greatly received this is my main email account with lots of important emails (hopefully I have n...
Hi, asking on behalf of my parents. They’ve got an old PC with an NTL World email downloaded onto it. They are going to get rid of the PC and buy a laptop instead. Is it possible to transfer the old emails onto the new laptop? What can they use to lo...
I need to know please - is anyone else having the following problem as well?On my computer I am unable to access my emails via the VM website. I change my PW and it works for a while. Then, randomly, after a week or so, for no reason my end, I am sig...
Hi, I have an email address which is the prime one used for my account. I can log into my account with it but cannot use it for email (sending/receiving). It’s like it doesn’t exist. Any ideas? kind regards, Paul
