Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi Guys, I have a really old Blueyonder email account which I no longer use. Is it possible for someone to delete this account and the alias’s associated with this account. Thanks in advance.
HiMy g/f used to be a VM customer when they used to be ntlworld and so had an ntlworld email address. This address has remained active for years even though I believe they usually get shut down after you're no longer a customer. It's now no longer po...
Hi, since i replied to an email supposedly from Virgin regarding my bill my Ntlworld.com Email account has been hackedand i am unable to log in. I have 2 Virgin media email accounts and the other 1 seems fine.Kind RegardsIan
This suddenly happened yesterday. The SMTP server access is working so I can send but not receive. I have checked all the settings and these are as they should be.Please let me know the problem.
Hi everyone. I need some help figuring this out. I am one of the old-school blueyonder customers, and I have three other email addresses assigned under my one main blueyonder admin account (as we were allowed to have up to 4 email addresses per email...
I have been unable to access my emails for several days. Today I changed my password and eventually can access them on my laptop. But I still cannot on my iphone. When I try to install I get the message Cannot Get Mail No password provided for Virgin...
Hi, My son needs his email (old NTL like mine) resetting, I used to be able to do it, now all I can do is either delete account or create new, advice please,regards.Nigel
I was locked out of my ntl email account and was infromed to reset the password to regain access.The problem is that this process is not working. It will not accept any passwaords that I try and they all meet the requirements. I always get the error ...
I can access my ntlworld email on my phone but not on my computer. Can anyone help please? I've deleted the account because it just stopped working, hoping a reinstall would repair it. Now it won't reinstall. My husband also has ntlworld address and...
I had a problem logging into web mail at mail.virginmedia.com The Virgin Media technicians reset my password and that worked. However, I now wish to reset the password but all instructions seem to be for generating a new client app password used wit...
