Loss of Email - F011312129
We’re aware of an issue effecting the email service and working to fix this as soon as possible. F011312129 Community Mods
Forum Posts
Sending email using your own domain
Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
Orphan Email accounts
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
Outgoing Authentication Issues? - Check Email Logs
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
Ravenstar's Email FAQ's
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Email accounts locked, mailbox unable, unable to access email account, malware letter
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Emails are down AGAIN
So it's gone down AGAIN. But this time it's gone down,and NOT a problem with receiving emails. I can't even access email full stop,although I'm still logged into My Virgin,without issue.
Unable to access emails followed all advice going around in circles
Unable to access email. followed advice about changing password etc still no access. Unable to contact anyone. Any idea when this will be resolved?
Resolved! Your virgin email account is currently unavailable
Is anyone else experiencing this issue? Call centre closed so cannot check with them.
Server error: '453 4.1.1 Too many recipients using Outlook.
Help!!! I have spent hours on the phone to VM and also to Gadget Recue who VM suggested I signed up to for £9.99 a week. Those hours have been a waste of time and I am feeling it may be time to ditch my VM account having been with NTL and now VM for ...
Resolved! Emails missing since Monday
I am only receiving some emails, I sell online and only half the emails are arriving, just bought something on Amazon and no email? Ntl account but not all emails here, a few came in late but a lot missing.
Ntlworld locked out. Not a current virgin customer
I have recently been locked out of my NTLWorld email. I cannot access my email even to change the password.I was a virgin customer over 2 years ago but am not anymore.I need access to my emails for banking/mortgages/life etc. please can someone help
They have messed up my emails yet again
I phoned up today as I could not get into my Virginmedia emails,I spoke to a foreign man and said to him, do not reset my password or I will loose access to all my email accounts. I personally don’t think he knew what he was doing, as such I have no ...
Resolved! Old virgin media.com address hacked. No longer a customer
Hi, I have an old virgin media.com email address. Unfortunately this address has been hacked and it is being used by persons unknown. The hackers are using my email to raise fake accounts and accessing my old accounts that I forgot used this address....
Loss of Email - F011312129
We’re aware of an issue effecting the email service and working to fix this as soon as possible. F011312129 Community Mods
