Virgin TV 360
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
  • 30 replies
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Recordings delete popup

The delete popup appears to early and ends programme automatically before finished.Pressing keep doesn't help. I set up default to allow 15 minutes beyond set time but this doesn't seem to help.

360 Box keeps disconnecting from the Hub/Internet

Had Virgin installed about three months ago and everything has been working fine. I’m using the hub 4 as modem only with a Deco mesh system. The tv box is connected direct to the Deco with Ethernet cable.lately the tv box keeps telling me there is a ...

999rgch by Joining in
  • 6 replies
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Can't find hard drive error message

Getting the 'Can't find hard drive' error message, can't delete anything or record anything. Finally got through to the call centre after 2.5 hrs of jumping through hoops and waiting in whatsapp queue. The 'Technician' could not help in any way and a...

BSG25 by Joining in
  • 9 replies
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Disney +

I have the ultimate volt package which includes Netflix and Disney +. I was able to set up Netflix without any problems but whenever I try to set up Disney + via the my Virgin tv app it says there’s a technical fault and to try again later.I have cal...

Pixelation BD10

Hi. Since late yesterday evening I’ve been getting pixelation on multiple channels. It is happening on main box and 2nd box. They have separate cables so I don’t think it is the cables or boxes. Status checker shows no issues. Is anyone else experien...

Newella by Joining in
  • 2 replies
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How long does it take to activate UHD sky sports?

I upgraded to UHD Sky Sports and received a confirmation email a week ago saying I'd get another email soon telling me when it would be activated. I haven't had any more emails and the channels are greyed out in the guide. Should I expect to wait lon...

urefos by Tuning in
  • 16 replies
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