Virgin TV 360
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
  • 24 replies
  • 0 kudos

Netflix - Bundles and Activation

We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...

ModTeam by Moderator
  • 1 replies
  • 4 kudos


Hi can anyone help, we have 2 V6 boxes and only recently an error seems to be happening whereby we can’t record anything if one of the boxes is turned off. This was never the case before can anyone help with this ?

Recording and app issue

I’ve recently got virgin media and in two months it’s stopped working twice. The first time it wouldn’t let me access my recordings so I rebooted the box and it deleted them all. A month later and I now get “app not accessible” whenever I try to open...

iancoady by Joining in
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Sky Cinema UHD on Virgin

So if anyone from virginmedia or anyone in the know can answer a simple question I'd appreciate it. I have a suspicion that Sky Cinema UHD on virgin is not properly UHD because like I said in an earlier post that my tv says when an UHD signal is show...

Remote pairing keeps changing

I've just had 360 installed and have a hdmi splitter to take the signal from the main box to both the Sony TV in that room and to the Samsung TV in the kitchen  (as can't have a 3rd mini box like we did with sky).However, the remote pairing keeps cha...

atoone by Joining in
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Installing TV Virgin 360 box before contract start date?

Will I incur costs by simply setting up the delivered Virgin 360 TV box that got delivered today? My contract starts on 30 May.I assume I won't have any services activated until the 30th May, but since it's delivered today and I have time, I thought ...

yetain by Joining in
  • 2 replies
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Resolved! Noisy fan

Has anybody been able to solve the problem of a noisy fan on the 360 box? My extra box in the bedroom is fine and doesn't make the noise it is so irritating any help or advice would be much appreciated

Missing Sports Channels On 360 Box

I am getting the following error Messageon the following channels and I cannot watch them MUTV, ViaPlay Sports 1 and 2, LFCTVand Racing TV I get error Code message TU7/10346 I have Phoned up but still cannotwatch these Channels               

Re: Virgin 360 sucks

I hate the 360 box over the v6. There is no improvement apart from the remote control voice feature. Here’s why I hate it.1) Although both boxes will automatically record so much live tv so you can rewind, with the 360 box you lose the ability if you...

Shredder87 by On our wavelength
  • 47 replies
  • 8 kudos

Sky Sports UHD Upgrade

Asked for the price to upgrade to add Sky Sports UHD to my Ultimate Oomph package today which has Sky Cinema UHD and Entertaiment UHD already active. I was told it will be £10 as Cinema UHD is no longer included as part of the bundle so they would ha...

biondani by Dialled in
  • 17 replies
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