Virgin TV 360
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
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My 5 doesn't work when added through Voice recognition. E.g "fireman Sam" and then it finds an episode on my 5 app but then it's just a black screen or a spinning wheel!Thanks

Resolved! Deleted programs reappear and can’t watch many saved programs

I’ve seen the posts about programs reappearing after being deleted and the advice to reboot the box. I have done that and it appeared to work. However, a few hours later, when trying to delete a program, the ‘recorded’ list suddenly started showing a...

russdavies by On our wavelength
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TV360 Box Maximum Ethernet Speed.

Hello all.Hopefully a simple question, namely, what's the maximum speed of the ethernet connection on the back of the box.Its connected (via a 1GB Netgear router) to my hub 3.0 router, which shows it speed as 100mbps, so wanted to check that this ind...

klf3 by On our wavelength
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2xv6 boxes

We have 2v6 boxes! Will we get 2 remotes for the two 360 boxes?auldyin

auldyin by Dialled in
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TV channels

Unable to get Ch606 Talk TV in West mids region any suggestions please ? 

LNE by Joining in
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TiVo to 360 remote

Virgin sent me 2 remotes to upgrade to 360error message MA1/4/40 appears and upgrades failed. Rang Virgin and was like talking to a brick wall! And not resolved.i have 2 boxes any help would be great?

Johns86 by Joining in
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Joining Virgin Media - channel packs woefully inaccurate

As a 'shop window' for Virgin Media, more effort should be made to ensure you are giving accurate information to potential customers about your products. customers are currently faced with totally inaccurat...

VMViewer by Fibre optic
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How to connect virgin 360 TV remote to my TV? Please help

My virgin 360 remote controlled the volume and power on my TV since I've had it. The other day I disconnected the hdmi to test another TV and since I reconnected the hdmi to my main TV the remote has stopped controlling the tv. I've tried holding the...

Marge010 by Tuning in
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Sonos Arc not connecting to virgin WiFi?

Since upgrading to the new hub I’m unable to connect either my Sonos arc or Sonos base unit to the new Wi-Fi via the Sonos app. It can find both products and the Wi-Fi but when I enter the password it’s does not recognise it. Anyone else had this iss...