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Resolved! Channel activation

I don’t understand why it takes over a week to activate tv channels, over a week a go I accepted a Skysports channels offer for half price via an email from Web sales and had the confirmation email with my order reference and here I am still waiting ...

Wall to hub cable

Hi thereI’ve  been trying to get through to someone at VM all day but to no avail. I have had a 360 TV box today and could do with a longer cable which goes between the wall box and the new splitter I’ve had. I’ve read Virgin do a 3 metre lead but I ...

Blackout

Wa10 area I've had a blackout since last Thursday!! Booked engineer and Virgin cancelled it! Still no services...

Resolved! Just tried to watch ITVX box crashed and now will not turn on

9pm, just tried to watch ITVX, TV screen went pink, then black. Remote/TV box unresponsive, rebooting gets to welcome screen, then briefly "Please Wait" then nothing. Power light on box is red. As it's after 9pm. no support staff available.

philh77 by On our wavelength
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Pairing Majority Soundbar help please!

Hi folks, Does anyone know how to pair the remote with a soundbar? I have a Majority Bowfell model whose remote has died. I go to the pairing option in the menu, enter Majority, then it asks for a model 4 digit code. I've tried 1000, which is suppose...

Bucky897 by Dialled in
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Red Button Not working

Hi,im trying to watch the red button games, the blue bar comes up at the bottom, and I press the three dots, contextual information button, and nothing happens. The remote lights up when I press, however the box doesnt

Error message cs2000 and storage full.

Hion Friday we had  an engineer come and replace one of my 360 boxes that was not rewinding live TV and showing the error code cs2000 and the storage was showing as full. All good to start with.2 days on and the new box is showing all the same faults...

AndyMcP69 by On our wavelength
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Virgin TV 360 red light no signal!

Watching TV yesterday at approx 5pm and my Virgin TV 360 power button turned red and since then I have not been able to access media/my TV is advising no signal. It states that there is a fault and this should be rectified by 4pm tomorrow! Not good e...

Lozza07 by Joining in
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TNT sports activation time

Hello I’ve just bought TNT connection for the UFC tonight and it’s saying 7-10 days activation? Surely this can be quicker? I want to watch the UFC tonight and wasn’t told it would be that long otherwise I would t of bought it to be honest

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